Training Industry Magazine Article - Using Artificial Intelligence to Augment Coaching
Managers are busy people. They often have large teams of direct reports to evaluate, observe, answer questions from and report on – not to mention their other job responsibilities. One-on-one coaching often falls by the wayside, yet it’s a hugely important tool for managers to use to engage and retain employees and even to improve organizational performance. How can managers make the most of the time they have to provide the most effective coaching and feedback to their employees?
One-on-one coaching often falls by the wayside, yet it’s a hugely important tool for managers.
Two new training provider partnerships are exploring the possibility of using artificial intelligence (AI) to help. Last month, Mandel Communications announced a partnership with Orai on a free communication coaching app that uses AI to provide instant feedback on speech, including clarity, the use of filler words, pacing and energy. This feedback is based on computational linguistics research and a data set of, according to co-founder Danish Dhamani, “thousands of people with different accents, different languages … speaking across the world.” The app also includes Mandel’s communication skills training and the ability to send recordings to users’ managers and coaches for continued development. The company also offers the ability to create custom content for a company’s specific messaging.
Mandel Communications and Orai Partner on the first AI-Driven Learning App designed to coach professionals on their communication skills
Capitola, CA January 18, 2017. Mandel Communications, industry leader in communication skills training, announced today a technology partnership with Orai, the leading mobile talent development solution that brings personalized coaching to employees at all levels.
Orai combines the latest advancements in artificial intelligence (AI) with Mandel's world-class communication expertise and content to enable users to objectively assess their communication skills, get actionable feedback on how to improve those skills, and measure results over time.
This “anywhere, anytime” coaching experience is accessible to entire teams across your organization from their mobile devices.Read Full Press Release
Mandel Communications, industry leader in communication skills training, announced the appointment of Kate Day as Executive Director, Strategic Implementation Services.
“Kate ‘gets it’ deeply about our customers’ changing world. She is an expert on how to implement digital solutions at this exact time when Mandel is launching new online and mobile solutions, most recently with The Breakthrough Communicator™ ONLINE.” Ed Musselwhite, CEO.
Kate brings to Mandel over 25 years of international management experience in sales, IT, and operations with Fortune 500 companies. At Cisco, and most recently at MetLife, Kate was a Mandel customer, having partnered with them to implement onboarding, sales enablement, new hire, and change management programs.Read Full Press Release
Mandel has launched The Breakthrough Communicator™ Online. This web-based program enables companies to build critical thinking and speaking skills on-demand for audiences of 1000-plus employees, managers, and executives.
Based on the firm’s highly successful live training program Become a Breakthrough Communicator™, this new self-paced digital offering provides an interactive communication skills training experience featuring Mandel’s proven SCIPAB® personal communications framework.
Mandel launches The Influential Conversation™. The simple truth is, your company's ability to achieve its most important goals depends almost entirely on the ability of your people to engage in influential conversations. Participants in this workshop develop the interaction, influence, and conversation skills to rapidly gain and sustain the buy-in of even the most skeptical stakeholders and decision-shy customers. Learn More
Mandel brings its Public Speaking Workshop to cities across North America, including: Boston, Chicago, Houston and NYC. This is the same program delivered at Hewlett-Packard Enterprises, Cisco, Microsoft, Workday, and other leading companies to improve the ability of key employees to present their ideas with impact, influence others to gain commitment, and lead their teams for collaborative execution. Visit our Public Workshop Calendar