A vendor I do business with recently told me how much a thank you note I’d sent two years ago had meant to her. In fact, she told me she thinks about that note nearly every time we talk or exchange emails. Wow, really? I couldn’t help but wonder why it had made such an impression. So, I asked her.
Expressing thanks can help build rapport and make your future interactions with someone both more memorable and rewarding. In business, this can be especially helpful.
So, inspired by my vendor, I thought I’d share a few tips for making a “Thank you” as meaningful as possible.
An added benefit of the written thank you note is that when you do send one, people are more likely to remember you. Sadly, people rarely send them anymore.
I’m a huge believer in saying thank you for each generosity I encounter. Why?
- I believe even the smallest kindness or helpful act deserves my acknowledgement and gratitude.
- It makes me feel good.
- It makes the other person feel seen, heard, and valued.
- “Thank you” is reinforcing, whereby the person receiving thanks is more likely to continue to contribute their goodness to the world.
- It strengthens my relationships with colleagues, clients, friends, family — anyone with whom I interact.
So, thank you. Yes, you — the one reading this.Thanks for taking the time to consider what I have to say. Thanks for being curious enough to open the email Mandel sent you or to visit our blog. No doubt, people are vying for your attention all the time. You probably have more things to do in a day than time to do them. You didn’t have to read this, but you did. And I appreciate it.
To those of you celebrating, I hope you have a joyous, relaxing, delectable day with the people who are most special to you. To those of you who are not celebrating, wherever you may be and whatever you do, I hope you, too, feel valued and appreciated for who you are and for the contributions you make to the world around you.
Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much?
Discover why recognition is such a powerful tool for improving relationships and wellbeing in life—and at work. Learn how to (and how NOT to) express your appreciation to others.
People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges.Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.
If your 2020 user conference plans were impacted by the pandemic, you’re not alone. And if, like many, you’ve chosen to move forward by converting to a virtual conference, you’ll be relying more than ever on your speakers’ skills. Share these 8 tips with your virtual conference speakers to help them prepare to impress.
It happened fast. One day you were meeting with your colleagues at the office. The next day you and everyone you work with are working in remote isolation from home. Whether you’re new to working remotely or an experienced veteran, we all need to raise our virtual collaboration game to not only make this new reality work, but to make it work really well. Read on to discover seven practical, high impact tactics you can implement right now to ensure the success of your virtual meetings.
Learn how making a few smart, yet simple, changes to your email can improve your odds of quickly getting the response you need.
Learn Mandel’s 3-step model for skillfully responding — not reacting — to tough questions with confidence and ease.
What inspires and motivates people to action? Here’s a hint: it’s not a PowerPoint deck filled with data points and analytics. Learning how to share a powerful story can positively influence others and help your ideas become memorable. Perhaps you need to promote a new idea or close that crucial sale. Learn how some of the most successful business ventures today got their start from sharing a powerful story and how you can make your own narrative work for you.
Memory almost full. Imagine that warning flashing brightly on the forehead of every audience member. A successful presentation isn’t just about the speaker’s dynamic energy or their confident manner in front of an audience. Without compelling, easy to follow content, it doesn’t matter how comfortable you are in the spotlight. You and your topic will quickly be forgotten. So how do you ensure lasting, memorable impact? Learn how to be remembered by leveraging the ancient, globally relevant, and scientifically proven rule of three to focus your content, motivate your listeners, and make your executive presence shine.
How do you feel about building rapport? Many introverts feel uncomfortable when it comes to rapport-building because they think it means having to make “small talk” with others. If that’s you, fear not. You don't need the gift of gab to build good rapport. And having the gift of gab (or being extroverted) doesn't guarantee success either — especially if you're the one doing most of the talking.
Read the blog to get specific rapport-building tips anyone can use to quickly make a strong connection with others.
Have you ever encountered an unfriendly meeting participant while presenting? Maybe you know someone who constantly interrupts, asks aggressive questions, or worse, tries to take over your meeting. Believe it or not, you have more control over these conference room bullies than you think.
Learn how to recognize these strong personalities, the things you may be doing to trigger their behavior, and what you can do right now to strengthen your command of the room and feel more confident in front of any audience.
How many meetings have you gone to this week? Were they productive, or did they just create the need for more? Now think about how many meetings happen every day in your organization. Companies lose millions of dollars each year on wasted employee time in meetings and, as a result, employees become increasingly stressed and unhappy. Believe it or not, part of the problem is the meeting invitation. Learn how a simple, quick addition to your meeting invites can help you and your organization have consistent meeting success every time.
- Welcome to the Future of Sales (Hint: It’s Virtual)
- Listen Closely: Your Company Culture Depends On It
- How to Deliver Impactful, Engaging Hybrid Meetings
- Leading a Virtual Team Means Doing Things Differently
- Are You Really Listening?
- 4 Listening Tips for Improving Your Virtual Meetings
- The Irresistible Power of Stories in Virtual Selling
- The Top Sales Skill for 2021!
- Top Virtual Communication Mistakes – and How to Overcome Them in 2021!
- Tell a Story. Close a Deal. Even on Zoom.