Mandel Communications Blog
April 10, 2014
This week, in Part II of this series, I'm going to focus on how to present yourself to executives in order to earn their respect and confidence. How do you communicate non-verbally? What's your body language saying? Or your vocal tone and volume? Here's what executives believe executive presence should look like.
April 03, 2014
In Part I of this two-part series, Steve Mandel shares two common concerns Fortune 500 executives have voiced again and again about how people communicate with them. Their concerns directly correlate to steps you can take to become a more skilled, confident, and highly competent executive communicator.
March 27, 2014
I'm proud to say that I was a Disneyland Jungle Cruise skipper. I wore the hat, shot the gun, and made “the backside of water” water joke more times than I can count. For me, it was the ultimate part-time college job. The pay was good, the work itself was crazy fun, and it turned out I learned lessons about effective presentations skills that stick with me today. Here are three that anyone can use to be a better presenter.
March 20, 2014
Help your sales professionals master these six Moment of Truth Readiness Communication Skills needed to ensure that they're game-time ready and prepared for any interaction—virtual or face-to-face—with today’s buyers.
March 13, 2014
For an interaction with a customer to be productive, three things must happen: (1) Customers must understand what you’re saying. (2) Customers must see the value in what you’re offering to them. (3) Customers must trust you, the person in the room speaking directly to them. Ensuring these three things happen takes more effort than you might expect—but the payoff is worth it.
March 06, 2014
On any sales call, your goal is to get as much valuable information as you can from the client—information that can help you recommend a relevant solution or service, build trust, and close the sale more quickly. Here are 9 questions to help you gain the insight and info you need to build better relationships with clients and close deals faster.
February 27, 2014
In a recent NPR podcast called Framing the Story, Pixar's Andrew Stanton—writer of iconic films like Toy Story, Monsters Inc., WALL-E, and Finding Nemo—shared what he believes makes a good story. Here are three insights you can use right now to improve your ability to influence, educate, and motivate others through storytelling.
February 20, 2014
Have you ever had a conversation with someone who averted eye contact with you? It feels awkward and off-putting, at worst. At best, it can be difficult to connect with what that person is saying. A presentation is a conversation with your audience. The degree to which you use eye contact effectively will help you and your audience feel more comfortable and engaged.
January 16, 2014
Have you ever attended a webcast or virtual meeting that bored you to tears? Were you more engaged with email or Facebook, than with the faceless presenter droning on over your phone or computer's speakers? Virtual presentations don't have to be boring. Here's how to grab and keep your audience's attention.
January 09, 2014
"Death by PowerPoint" is very much alive and well. Learn how to spare your audience the pain. Gain three easy tips for dramatically improving your presentation slides.
- How Storytelling Makes a Presentation More Influential
- World Class Communication Really is a Marathon
- Think Before You Speak: Engineering the First 60 Seconds of Conversation
- Lessons Learned From Exceptional Business Communicators
- Attention. Grab It!
- Do You Suffer From Post-Presentation Depression?
- What Is the Antidote to Business Anxiety?
- How to Get in the Habit of Being a Great Listener
- Want to Be a Better Listener? Then Learn How to Be Heard
- Better Decisions Faster: 3 High-Performer Strategies That Get Results