Mandel Communications Blog
April 30, 2015
Clients often ask, “What’s the best metric for measuring training?” It can be difficult to tie communication skills training directly to cost savings or performance gains. Difficult, but not impossible. You just have to use the right metric. And, that means taking an honest look at how much of your training is going to waste.
April 09, 2015
Executives today are making or influencing more and more buying decisions (especially when it comes to technology). Is your sales team ready to engage executives in conversations about the business challenges that keep them up at night? This is where traditional sales training fails. Here’s how you can fix it.
March 27, 2015
It's just business - nothing personal." How often have you heard someone use that phrase to justify a decision based on the bottom line, even when that decision created pain and problems for employees or customers? It's called the "It's just business trap," and it can sabotage your organizations ability to succeed. Here's how to avoid it.
March 12, 2015
Let's face it. We're losing the ability to listen in this always-on, multi-tasking world. And, we're paying a price for it. When we fail to listen well, we miss vital info, misinterpret messages, or even damage our relationships with others. But, still, there have always been those special people who seem to have a natural gift for knowing how to make you feel heard. People like Grandma Hendrickson. Here's how she practices the gracious art of listening...and how you can, too.
February 26, 2015
I’ll be the first to admit that the proper use of acronyms can benefit listeners. First and foremost among the benefits is increased memorability. But, overusing acronyms unconsciously can be damaging and abusive to listeners. Here are 3 keys to using acronyms effectively in your communications. And, don't miss the fun and illuminating Mental Floss video on what many of our most-loved acronyms and initials really stand for.
February 12, 2015
Leadership gaps are a top business challenge today, despite strong corporate investment in leadership development. Why is that? Leadership development programs may be missing the most critical skill set of all...
February 06, 2015
Presenting on-camera can be a nerve-wracking experience. Just walking onto the video set at Harvard Business Publishing (HBP) raised my anxiety. Here are three suggestions I learned from my own experience that may help you better manage anxiety when it’s your turn to record a video.
February 02, 2015
I've seen too many people, whom I know to be engaging communicators and experts in their field, come across as stiff and unnatural on video, ultimately damaging their credibility. The secret to effectively presenting on camera lies in practicing. But...you have to practice right. Apply these three principles and your odds of credibly connecting with your viewing audience will dramatically improve.
January 23, 2015
While thrilled to record for Harvard ManageMentor®, I was equally stressed over how to make it happen. I lost a lot of sleep pondering, “How do I create content for a 3-minute video that’s both compelling and useful?” From those sleepless nights, I developed these three guidelines you can use to take the anxiety out of creating and recording short, high-quality video content.
January 15, 2015
If you've given presentations in places other than networked conference rooms, you've probably used an LCD projector hooked up to your computer, to project your slides. You may not realize, however, that there are slide projection snafus to avoid, as well as ways to use a projector to improve the quality of your presentations.
- Because Executive Briefings & Meetings Don't Run Themselves
- Is Your Learning at Risk of Becoming Too Convenient?
- Want Your Presentation to Be Memorable? Follow the Rule of Three
- Are Extroverts Really Better at Building Rapport Than Introverts?
- Conference Room Bullies and How to Present to Them
- Is Poor Collaboration Putting Your Digital Transformation at Risk?
- The Little-Known Secret to More Productive Meetings
- 4 Steps to Being a Better Active Listener
- Are You Your Best Self While Presenting?
- What Virtual Communication Skill Do Most People Lack?