Mandel Communications Blog

In 2016, training expenditures in the US exceeded $70.6 billion, yet experts say that 90% of new skills are lost within a year if not reinforced. That means organizations without solid training reinforcement programs run the risk of wasting a collective $63.54 billion a year. That's precisely why artificial intelligence (AI) is so exciting—and why Mandel is even more excited to be a part of it. AI is revolutionizing reinforcement, making it possible to confidently generate a healthy return on your communication training investment. Read on to learn how.

Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much? Discover why recognition is such a powerful tool for improving relationships and wellbeing in life and at work. Learn how to (and how NOT to) express your appreciation to others.

Imagine this scenario. You’re at home and you want to learn something. What do you do? Watch a video on YouTube, Google it, find directions on Waze, ask Alexa, get the news on Twitter. As consumers, we’ve been conditioned to expect a certain experience. So why is it that our experience at work is so vastly different? This week, Mandel Executive Director Kate Day writes about how technology has forever changed learner expectations and what the implications are for businesses. She also has some “from-the-trenches” advice on how learning and development organizations can seize this moment as an opportunity to reimagine the user experience for your employees and, in turn, your customers. 

The thing I love most about my generation? We’re always pushing the boundaries to make our world—and work—a better place. But we can only drive the change we want to see if we’re able to share our ideas in ways that others can easily understand and get excited about. Want to be a force for positive change and prove the stereotypes wrong? Focus on building the right skills as early in your career as possible. Here’s how.