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Register for an upcoming webinar

Dell Technologies and Mandel Communications have collaborated to equip you with the communication/presentation skills you need to be the most successful when delivering your briefing discussion.

As an active member of the Dell Technologies Discussion Leader Bureau (only active members are allowed to attend), you are exclusively invited to participate in The Extraordinary Discussion Leader workshop. Discussion Leaders say attending this program is one of the highlights of being in the bureau.
No matter your level of experience, this workshop will provide you with not only the skills needed to consistently deliver a successful customer-centric briefing, but skills that will enhance your overall career. You will learn how to:

    • Create your Dell Technologies briefing presentations in less time
    • Modify your message quickly to incorporate the “Voice of the Customer” comments
    • Be more interesting and compelling
    • Interact comfortably with an executive audience by building your confidence and credibility
    • Balance meeting the needs of both technical buyers and customer executives in the same briefing
    • Build or improve your own Executive Presence even if you don’t have the title
    • Reduce presentation angst
    • Handle tough questions, challenging issues and diversions with confidence
    • Stop undermining your presentation. Create a slide deck that enhances your message
    • Adapt face-to-face presentation skills to virtual presentations

Dell Technologies Terms and Conditions

By registering for these workshops, you are confirming, and consenting to the following:

    • You are an active member of the Discussion Leader Bureau.
    • You have approval from your Manager to cover the cost of speaker training and any travel that may be associated with the training.
    • Payment is due upon registration via credit card. A receipt will be supplied at time of payment.
    • You understand that if you need to reschedule or cancel, you must give 20 days notice prior to the training start date otherwise NO refund will be given and you will not be able to reschedule.
    • You understand that the training class may be cancelled prior to 15 days due to low registration. If Mandel/Dell Technologies cancels a training class due to low registration, we will contact you directly to explore alternate arrangements.

If you have any questions regarding the following courses or terms and conditions please contact Justin Guest – Email: justin.guest@emc.com – Phone: (518) 951-9053.

Please note, limited workshops are available. We recommend registering as early as possible to secure your registration. If the class you are interested in taking is not listed, that means that it is full. 

We will notify you when new dates are added to this registration site.

Available Classes

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The key to business success lies in making great decisions. Decisions that turn your best ideas into profitable products, processes, and relationships.

When you can’t present your ideas with credibility and impact, decision-making suffers.

Presentations that lack clarity and purpose are paralyzing. Instead of helping decision making, they hurt it. Listeners end up confused and unsure of how to move forward.

Extraordinary presentations improve decision time and decision quality, enhancing your ability to achieve your most important sales, innovation, and performance goals.


Think critically about the topic you’re planning to present—specifically, its relevance and importance to your audience.

Organize your content using a proven storyboard framework and deliver it in a clear, engaging and convincing fashion.

Our Mandel Tools will teach you vital face-to-face and virtual presentation skills:

  • Presentation Planner: A tool to help you gather info about your audience and what’s important to them
  • Mandel BLUEPRINT®: A framework for structuring your opening, main points, and closing
  • ARM (Align, Respond, Maintain): A model for handling tough questions and objections
  • Self-Coaching Worksheet: A checklist for tracking feedback − your own and others’ − on your skill development
  • Virtual Presentation Skills Tips: Best practices for presenting in a virtual environment

“In sales, every presentation is an opportunity to make a significant impact. This course has helped me make the most of those opportunities. I highly recommend this course for anyone who desires to take their presentation effectiveness to a new level. I’ve already recommended this course to several of my friends and colleagues!”

Daniel Hebert, Senior Manager


  • Learn-by-doing application
  • Multi-skill integrated learning
  • Video recorded exercises
  • Highly interactive simulations
  • Structured individual coaching

“Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam!”

Name Here, Senior Manager