Employees spend 70-80% of their day communicating — 55% of that is spent listening. So what happens when people fail to listen? Missed sales opportunities. Poor engagement. Toxic cultures. Low retention. Even unsafe environments.
Employees spend 70-80% of their day communicating — 55% of that is spent listening. So what happens when people fail to listen? Missed sales opportunities. Poor engagement. Toxic cultures. Low retention. Even unsafe environments.