ALL WORKSHOPS

DESIGNED FOR THE WAY WE WORK NOW

Communication skills training for the modern workplace. Wherever work happens. However work gets done. In-person. Remote. Hybrid. Explore our workshops and coaching services.

COMMUNICATION SKILLS WORKSHOPS

Drive results with soft skills training

THE LISTENING EDGE™

The Listening Edge trains participants to consciously shift their listening and thinking processes to become dramatically better listeners in just one day. Participants learn to:

  • Recognize their own listening habits and gaps, as well as those of others
  • Adapt their communications in-the-moment
  • Skillfully navigate the give and take of any presentation, conversation, or meeting
  • Achieve productive understanding

Each participant receives their own Mandel Listening Profile™, a scientifically validated cognitive assessment that measures what participants listen to and for, as well as what they might be unconsciously filtering out.

This is the first listening assessment of its kind, developed specifically for business situations. It provides tangible, measurable, and actionable insights that can be implemented immediately to strengthen productivity and collaboration for your organization.

Specifications
  • 1/2 Day
  • Virtual, Hybrid & In-Person
  • Groups of 10-12

THE INFLUENTIAL CONVERSATION™ ESSENTIALS

When people lack the ability to skillfully engage in conversations, confusion results, projects stall, productivity declines, ideas get ignored, needs go unmet, and opportunities are missed—especially in today’s world of remote work.

The Influential Conversation Essentials workshop addresses common conversation challenges. Participants gain three essential conversation skills: how to listen to understand, assess audience pressure points, and maintain focus on desired outcomes.

Specifications
  • 1 Day
  • Virtual, Hybrid & In-Person
  • Groups of 10-12

THE INFLUENTIAL CONVERSATION™

The Influential Conversation transforms customer-facing professionals into trusted advisors who stand out in a crowded marketplace, engage others with insightful questioning, and offer practical and sound solutions.

Participants learn how to prepare for high-stakes conversations, actively listen, uncover unmet customer needs, thoughtfully discuss pain points, and advocate for the right solution.

Specifications
  • 2 Days
  • Virtual, Hybrid & In-Person
  • Groups of 10-12

THE EXTRAORDINARY PRESENTER® for DISCUSSION LEADERS

The Extraordinary Presenter for Discussion Leaders can be delivered as either a 1-day or 2-day instructor-led workshop. Through practice and coaching feedback, participants learn to:

  • Analyze their listener’s “care-abouts” to quickly distill and organize content
  • Develop an engaging message and articulate it with conviction
  • Convey executive presence to capture their listener’s attention
Specifications
  • 1 or 2 day Options
  • Virtual, Hybrid & In-Person
  • Up to 12 Participants

THE EXTRAORDINARY PRESENTER® ESSENTIALS

The Extraordinary Presenter Essentials workshop is a one-day, condensed version of our two-day flagship program. Participants learn fundamental skills and techniques for delivering powerful and persuasive presentations in any environment.

These are skills extraordinary presenters use to successfully communicate new strategies, advance innovative ideas, and close business deals.

Specifications
  • 1 Day
  • Virtual, Hybrid & In-Person
  • Groups of 10 to 12

THE EXTRAORDINARY PRESENTER®

The Extraordinary Presenter is Mandel’s flagship 2-day training workshop, during which participants gain the skills to create and credibly deliver memorable presentations that make a lasting and positive impact.

Participants learn how to better understand their audience and speak powerfully to their needs, communicate ideas clearly and persuasively, and interact authentically in ways that build connection.

Specifications
  • 2 days
  • Virtual, Hybrid & In-Person
  • Groups of 10 to 12

THE COLLABORATION MINDSET™

In cross-functional teams, where people report to different managers, packed schedules and competing priorities often undermine progress. Deadlines slip. Initiatives flop. Ground-breaking ideas fail to achieve momentum.

The Collaboration Mindset is a virtual workshop that addresses these collaboration challenges head-on, by arming presenters with five essential components necessary to build and maintain a highly effective team. Spark innovation, speed problem-solving, and reduce project cycle time by helping people across your organization work better together.

Specifications
  • 1 day & 2 day
  • Virtual, Hybrid & In-person
  • Groups of up to 24

THE BREAKTHROUGH COMMUNICATOR™

The Breakthrough Communicator trains employees to think deeply about their audience, craft a message that matters, and engage with executive presence. During this messaging and communication workshop, people learn how to craft a compelling message using Mandel’s proven framework—and then deliver it in a way that connects directly to what their audience cares about.

The workshop is designed to drive visible behavior change and make skills stick through the use of a repeatable and easy-to-use messaging framework. Participants also learn to apply these newly acquired skills to your company’s internal initiatives.

Specifications
  • 1/2 Day
  • Virtual, Hybrid & In-Person
  • Groups of 24 to 5,000

THE BREAKTHROUGH COMMUNICATOR ONLINE™

Bring remote teams together for a unique, gamified, and collaborative online experience that includes: cohort camaraderie and competition, video-recorded practice, peer feedback, and expert coaching. Plus the ability to customize options to participants’ specific work environments.

The Breakthrough Communicator Online delivers a fun and engaging semi-synchronous learning experience that lays the foundation for communicating with impact. Participants gain actionable tools to help them craft and deliver clear, concise, and effective messages.

Specifications
  • Self-paced
  • Cohort driven
  • Groups of any size from 25 to 5,000+

THE BREAKTHROUGH COMMUNICATOR ONLINE – DIGITAL SALES ENABLEMENT™

The Breakthrough Communicator Online for Digital Sales Enablement quickly and effectively equips sales teams, across all roles, with the ideal combination of sales strategy, product training, and essential soft skills development.

Work with Mandel to custom-design your sales boot camp and unify your global (and remote!) salesforce. Drive engagement, rapidly deploy strategic sales plays, launch large-scale initiatives, and quickly onboard new sellers.

Specifications
  • Self-paced
  • Cohort Driven
  • Groups of any size from 25 to 5,000+

PRESENT YOUR IDEAS AT THE EXECUTIVE LEVEL™ ESSENTIALS

This one-day workshop focuses on the essential skills needed to successfully present to executives. Participants learn and practice three critical skills for engaging at the executive level: to think deeply about their audience, to craft the presentation story, and to engage with executive presence.

Specifications
  • 1 Day
  • Virtual, Hybrid & In-Person
  • Groups of 12-24

PRESENT YOUR IDEAS AT THE EXECUTIVE LEVEL™

Participants in this workshop develop the confidence, competence, and executive presence to effectively engage with leadership.

Executives expect presentations to be clear, concise, and credible—and focused precisely on their point of need. That’s why feedback from executives is a critical component of this training. Participants present to key stakeholders, who then provide feedback on what they’d like to see in future presentations (and what they never want to see again).

Specifications
  • 2 Days
  • Virtual, Hybrid & In-Person
  • Groups of 12-24

MASTER THE VIRTUAL MEETING™

As remote work surges, employers have found too many employees lack experience with virtual meeting technology or the skills to lead virtual meetings effectively. Master the Virtual Meeting addresses these challenges head-on and equips participants with virtual meeting skills to help them:

  • Plan a meeting that matters to invitees
  • Engage with the energy and presence to make an impact
  • Motivate participants to contribute
  • Enrich the overall virtual experience
Specifications
  • 90-minute workshop
  • Virtual or Hybrid
  • Up to 24 participants

MASTER THE VIRTUAL BRIEFING™

As remote work increases and social distancing persists, companies are finding a massive lack of experience with virtual briefing scenarios. Master the Virtual Briefing addresses this challenge by equipping discussion leaders and facilitators with four essential virtual briefing skills to help them:

  • Plan highly relevant content for briefing attendees
  • Engage with impactful presence
  • Motivate virtual attendees to participate
  • Enrich the overall virtual briefing experience
Specifications
  • 90-minute workshop
  • Virtual or Hybrid
  • Up to 24 participants

INFLUENCE WITH STORIES™

Progress often depends on a person’s ability to influence the action of others. Stories, metaphors, and analogies connect deeply with listeners, much more so than “just the facts.” Stories help people find clarity amid the chaos, propelling them down the path to their desired outcome more quickly.

Influence with Stories equips participants with essential storytelling skills to help them:

  • Understand why stories matter
  • Identify different types of stories
  • Decide when and how to use storytelling skills
  • Define the key parts of every story
  • Practice crafting and telling a story to an audience
Specifications
  • 1 Day
  • Virtual, Hybrid & In-Person
  • Groups of 10-12

EXECUTIVE COACHING

Executive coaching to help leaders develop critical communication skills, including how to effectively conceptualize, organize and present information with impact, with executive presence.

Our expert consultants meet executives where they are and work collaboratively with them to prepare them for their high-stakes engagements and strengthen their everyday communication. Focus areas include strategic communication, high-stakes event preparation, and personal development.

Specifications
  • 1:1 individual coaching session
  • Small-group coaching sessions
  • Multiple back-to-back refinement sessions
  • Virtual, Hybrid & In-Person Coaching Options

BRIEFING PROGRAM COACHING & CONSULTING SERVICES

Consulting services for Executive Briefing Programs are focused on developing a recommended set of action steps that help companies evolve their programs from their current state to a desired future state.

Briefing Coaching to help equip Discussion Leaders with the skills they need to effectively meet the challenges of virtual and hybrid executive briefings. The coaching is tailored to individual Discussion Leader needs and goals.

Specifications
  • 1:1 individual coaching session
  • Small-group coaching sessions
  • Multiple back-to-back refinement sessions
  • Virtual, Hybrid & In-Person Coaching Options

HOW WE ENGAGE
GLOBAL. SCALABLE. CUSTOMIZABLE.

Are you looking for blended learning or for a training solution that combines skill-building elements from different workshops? HR and L&D leaders want solutions that are flexible and dynamic.

Schedule a Consultation