Blog | Mandel Communications

Top 5 Costs of Poor Communication Skills in the World of Hybrid Work (NEW RESEARCH)

by Heather Muir

In our new hybrid work era, the ability to communicate clearly and effectively is more critical than ever. But existing communication shortfalls among teams have been made worse by the disconnect that comes with an ever-changing mix of in-office and remote workers.

by Heather Muir

Business Transformation, Communication Skills, Conversation Skills, Team Building, Virtual Collaboration

Eight Must-Reads for Corporate Learning and Development

by Heather Muir

Over the past couple of months, a number of recent articles and podcasts have caught my attention and challenged my point of view for the better. Here are my top selections about culture, innovation, and the future of hybrid workplaces.

by Heather Muir

Business Transformation, Learning Effectiveness, Team Building, Teaming

How to Break through Brain Fog and Grab Audience Attention

by Diane Burgess-Faber

Finding it hard to hold attention and influence your colleagues and clients in meetings? Brain fog could be the culprit. Read on to better understand the challenge of communicating in our current environment and how you can capture your listener’s interest in seconds – especially critical when your audience is exhausted, distracted, and foggy.

by Diane Burgess-Faber

Change Management, Communication Skills, In-Person Presentations, SCIPAB

SCI-PAB in Everyday Life: From Wedding Toasts to Getting Your Teenager to Do Dishes

by Karen Bintz

Want to present your thoughts in a way that’ll grab your audience’s attention and get everyone listening? See how a simple framework, originally developed for meetings, can help you be heard in any conversation—negotiating household tasks, talking to friends, and even when you’re toasting the bride and groom.

by Karen Bintz

Communication Skills, Conversation Skills, SCIPAB

4 Elements of a Successful Hybrid Conference

by Karen Yanoska

This year, the Association of Briefing Program Managers (ABPM) 2022 Spring Conference in Silicon Valley was delivered as a hybrid conference. Here are four key elements to delivering a successful Hybrid event.

by Karen Yanoska

Briefing Center, Change Management, hyb, Hybrid Work, In-Person Presentations

The Reality of Virtual Presentations: They’re Here to Stay

by Heather Muir

Why are virtual presentations important? In the new world of work, being able to work fluidly in a variety of modes and using multiple platforms is, and will continue to be, more critical than ever.

by Heather Muir

Hybrid Work, Virtual Collaboration, Virtual Presentations

In-Person Communication is Back. Are You Ready for Re-entry?

by Karen Bintz

Remember meeting and presenting in person? It’s back. Bone up on the top tips to make sure you wow the next time you find yourself standing in front of a crowd.

by Karen Bintz

Communication Skills, In-Person Presentations, Presentation Skills, Presenting to Executives

25 Questions to Help You Make the Call on Hybrid Training

by Diane Burgess-Faber

With many of us returning to the office and others remaining remote, hybrid meetings have become commonplace in the workplace. Here are 25 questions to help you make the call on hybrid training.

by Diane Burgess-Faber

Business Transformation, Digital Transformation, Hybrid Work

The ROI of Your High Stakes Event Ultimately Depends on Your Presenters. Make Sure They’re Amazing!

by Naomi Price

The quality of your speakers’ presentations has a massive impact on the return on investment (ROI) of your next high stakes event—particularly if it’s virtual. Make sure your speakers are set up to wow!

by Naomi Price

Communication Skills, Event Preparation, Events, Keynote Speakers, Speakers, Virtual Collaboration, Virtual Meetings

Reinventing the Digital Sales Training Playbook – Five Critical Success Factors

by Diane Burgess-Faber

In the world of communications training, 2021 was a pivotal year. We saw tremendous growth in the sophistication of digital training environments, as companies adopted digital approaches to deliver exceptional learner experiences that help their workforces succeed.

by Diane Burgess-Faber

Change Management, Digital Transformation, Sales Readiness, Selling Skills

Go Big: Plan Your Own High-Impact Virtual SKO

by Karen Bintz

Sales kickoffs (SKOs) serve many purposes, not the least of which is to motivate and inspire your customer-facing teams. A successful SKO arms your sales teams with new and refreshed skills. They leave the SKO energized to engage with customers and win upcoming opportunities.

by Karen Bintz

In-Person Presentations, Sales Readiness, Sales Training, SCIPAB, Selling Skills, Virtual Presentations

What is SCIPAB?

by Heather Muir

Wouldn’t it be great if every message in your inbox clearly communicated, in the briefest number of words, the value and benefit to you of the content and the action you’re being asked to take? What if every communication within your company was just as effective and efficient? It can be. See how.

by Heather Muir

Communication Skills, Messaging Skills, SCIPAB

7 Tips for Leading Zoom Panel Discussions

by Naomi Price

Delivering panel discussions in the new virtual world comes with its share of wrinkles. Get the tips and tricks that will make your panel discussions engaging, entertaining and rich—even when they are virtual.

by Naomi Price

Briefing Center, Executive Presence, Hybrid Work, Virtual Collaboration, Virtual Presentations

Why Listening Is Key to Onboarding New Hires—Especially If They’re Virtual

by Dana Dupuis

Knowing how a new employee listens, a.k.a, their “listening style,” is critical to helping them to contribute and quickly add value. See why it’s pivotal to add listening training as part of your onboarding program.

by Dana Dupuis

Business Transformation, Listening Skills, Teaming

Welcome to the Future of Sales (Hint: It’s Virtual)

by Heather Muir

Virtual selling is business as usual today—and in the future. Find out why that’s great for your business—and how your salespeople can really set your company apart from the competition.

by Heather Muir

Sales Readiness, Sales Training, Virtual Collaboration, Virtual Meetings

Listen Closely: Your Company Culture Depends On It

by Dana Dupuis

A strong company culture comes from listening to your employees. Most organizations are asking the right questions—but getting it wrong when it comes to listening to the answers. Find out how to make sure your company isn’t one of them.

by Dana Dupuis

Communication Skills, Listening Skills, Teaming

How to Deliver Impactful, Engaging Hybrid Meetings

by Kelly Reeves

Conducting a hybrid meeting, one where some of those attending are in the room and others are virtual, is a lot harder than many think—and it’s quickly becoming the new norm. Focusing on a few key aspects of your delivery can help you take advantage of this new meeting mode.

by Kelly Reeves

Communication Skills, Digital Transformation, Hybrid Work, In-Person Presentations, Virtual Collaboration, Virtual Presentations

Leading a Virtual Team Means Doing Things Differently

by Vernon Roberts

With remote jobs increasing in 71% in 2020, many leaders continue to manage remote workers as if they were managing a co-located team. Yet, fifty three percent of leaders we surveyed at a recent webinar said that they had NOT received any training on leading a virtual team.

by Vernon Roberts

Change Management, Digital Transformation, Hybrid Work, Leadership, Team Building, Virtual Collaboration, Virtual Presentations

Are You Really Listening?

by Dana Dupuis

There are many reasons why we struggle with listening, and there are a lot of factors that go into the communication exchange between people. Fortunately, there are a few simple things that all people in all roles can embrace to be better listeners.

by Dana Dupuis

Business Transformation, Change Management, Leadership, Listening Skills

4 Listening Tips for Improving Your Virtual Meetings

by Allison O'Brien

Under normal circumstances, staying present and being able to fully commit to listening is difficult. However, in this new reality of digital interaction and mental fatigue, listening has a new set of challenges. There’s good news. We can make listening easier in our virtual meetings, improving the experience of our participants! Here are a few tips.

by Allison O'Brien

Communication Skills, Virtual Collaboration, Virtual Presentations

The Irresistible Power of Stories in Virtual Selling

by Michael Albert

What does the hit on Netflix called The Queen’s Gambit tell us about how to sell in a virtual setting? Actually, something very important. Before we break down how this show teaches us the key to virtual selling let’s look at the backstory.

by Michael Albert

Communication Skills, Presentation Skills, Sales Readiness, Sales Training, Storytelling

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