Mandel Communications Blog

There are many reasons why we struggle with listening, and there are a lot of factors that go into the communication exchange between people.

Fortunately, there are a few simple things that all people in all roles can embrace to be better listeners.

Under normal circumstances, staying present and being able to fully commit to listening is difficult. However, in this new reality of digital interaction and mental fatigue, listening has a new set of challenges.

What does the hit on Netflix called The Queen’s Gambit tell us about how to sell in a virtual setting? Actually, something very important. 

Before we break down how this show teaches us the key to virtual selling let’s look at the backstory.

Sales professionals need a mix of soft skills to be successful. While rapport building is often considered the top sales skill, listening is the most critical skill for closing sales, and building long-term client relationships.

Learn 3 crucial tips to closing sales, and why listening is the top sales skill of 2021.

With the beginning of the New Year, it’s the perfect time to address the virtual communication mistakes that have become common with so many of us working virtually this past year.

Here are 3 of the most common mistakes when communicating virtually, and what you can do to overcome them.

A sales presentation is too important to be diminished to a sideshow in your client’s day. There are several ways to remedy this situation, but one of the most effective techniques is the use of STORIES.

Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much?

Discover why recognition is such a powerful tool for improving relationships and wellbeing in life—and at work. Learn how to (and how NOT to) express your appreciation to others.

People in communities across the globe are adjusting to communicating while wearing masks.  As we’re all experiencing, masks present both verbal and non-verbal communication challenges.

In every virtual training workshop that Mandel delivers, we dedicate a Virtual Meeting Producer (or moderator or facilitator) to act as the Trainer’s co-pilot.

A Virtual Producer manages the meeting platform functions and mitigates any technical challenges, allowing the Trainer to focus exclusively on the learning and development of the workshop participants.

As someone who wears a virtual producer hat, here are 5 best practices to help you create engaging virtual meetings.