Over the past couple of months, a number of recent articles and podcasts have caught my attention and challenged my point of view for the better. Here are my top selections about culture, innovation, and the future of hybrid workplaces.
Want to present your thoughts in a way that’ll grab your audience’s attention and get everyone listening? See how a simple framework, originally developed for meetings, can help you be heard in any conversation—negotiating household tasks, talking to friends, and even when you’re toasting the bride and groom.
This year, the Association of Briefing Program Managers (ABPM) 2022 Spring Conference in Silicon Valley was delivered as a hybrid conference. Here are four key elements to delivering a successful Hybrid event.
In the world of communications training, 2021 was a pivotal year. We saw tremendous growth in the sophistication of digital training environments, as companies adopted digital approaches to deliver exceptional learner experiences that help their workforces succeed.
Sales kickoffs (SKOs) serve many purposes, not the least of which is to motivate and inspire your customer-facing teams. A successful SKO arms your sales teams with new and refreshed skills. They leave the SKO energized to engage with customers and win upcoming opportunities.
Knowing how a new employee listens, a.k.a, their “listening style,” is critical to helping them to contribute and quickly add value. See why it’s pivotal to add listening training as part of your onboarding program.
A strong company culture comes from listening to your employees. Most organizations are asking the right questions—but getting it wrong when it comes to listening to the answers. Find out how to make sure your company isn’t one of them.
Conducting a hybrid meeting, one where some of those attending are in the room and others are virtual, is a lot harder than many think—and it’s quickly becoming the new norm.
Focusing on a few key aspects of your delivery can help you take advantage of this new meeting mode.
With remote jobs increasing in 71% in 2020, many leaders continue to manage remote workers as if they were managing a co-located team.
Yet, fifty three percent of leaders we surveyed at a recent webinar said that they had NOT received any training on leading a virtual team.
There are many reasons why we struggle with listening, and there are a lot of factors that go into the communication exchange between people.
Fortunately, there are a few simple things that all people in all roles can embrace to be better listeners.
Under normal circumstances, staying present and being able to fully commit to listening is difficult. However, in this new reality of digital interaction and mental fatigue, listening has a new set of challenges.
There’s good news. We can make listening easier in our virtual meetings, improving the experience of our participants! Here are a few tips.
What does the hit on Netflix called The Queen’s Gambit tell us about how to sell in a virtual setting? Actually, something very important.
Before we break down how this show teaches us the key to virtual selling let’s look at the backstory.
Sales professionals need a mix of soft skills to be successful. While rapport building is often considered the top sales skill, listening is the most critical skill for closing sales, and building long-term client relationships.
Learn 3 crucial tips to closing sales, and why listening is the top sales skill of 2021.
With the beginning of the New Year, it’s the perfect time to address the virtual communication mistakes that have become common with so many of us working virtually this past year.
Here are 3 of the most common mistakes when communicating virtually, and what you can do to overcome them.
A sales presentation is too important to be diminished to a sideshow in your client’s day. There are several ways to remedy this situation, but one of the most effective techniques is the use of STORIES.
Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much?
Discover why recognition is such a powerful tool for improving relationships and wellbeing in life—and at work. Learn how to (and how NOT to) express your appreciation to others.
People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges.
Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.