What is Poor Listening Costing Your Organization?

Most organizations today recognize communication training as a core priority, and with good reason. Various studies show that people spend 70–80% of their workday engaged in some form of communication. One study indicates that inadequate communication to and between employees’ costs large businesses an average of $62.4 M annually.

This infographic details the broad impacts of poor listening, and 5 tips to improve listening within your organization.