What information do we gather?
Information on mandel.com is gathered in two ways: (1) indirectly (for example, through our site’s technology); and (2) directly (for example, when you provide information on various pages of mandel.com).
One example of information we collect indirectly is through our Internet access logs. When you access mandel.com, your Internet address and domain are automatically collected and placed in our Internet access logs. We collect information directly from you in a number of ways, some of which we describe in this Policy. This information is used to improve our website and better meet customer needs. For example, we automatically collect information regarding type of computer and operating system you are using. This information is supplied to us by your browser.
There are times when we request that you voluntarily supply us with personal information, including your name, title, company name, email address, and possibly phone number and your company postal address, such as: requesting to download white papers and articles; registering for workshops and online webinars; receiving workshop participant pre- and post-workshop materials and reinforcement content; submitting questions or comments; and/or participating in an online survey.
In addition, Mandel clients may provide information about their individual employees and/or contractors who might be enrolled to attend a Mandel training session. In such cases, Mandel collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data Mandel processes. If you are an employee or contractor of one of our clients, and you would no longer like to be contacted by Mandel on behalf of our client, please contact the Mandel client (your employer, if you are an employee, or your client, if you are a contractor), to inform the company of your option to not participate in Mandel’s services in this way. In addition, if you believe that any information the Mandel client provided to Mandel on your behalf is incorrect, inaccurate, or incomplete, please notify the Mandel client, who will contact us to remove, update, or correct the information, and we will do so within thirty (30) days following receipt of the written request from the Mandel client.
Mandel may transfer personal information to individuals or companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our clients
Mandel will retain personal data we process on behalf of our clients for as long as needed to provide services to our client. Mandel will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How do we use this information?
The personal information supplied will be used by Mandel to respond to inquiries, supply requested information on Mandel services or products, or track orders placed with Mandel. Authorized third parties may be utilized by Mandel to collect, track, and process such information. If you have submitted personally identifiable information to Mandel electronically and would like it removed or modified, please contact us. We will use reasonable efforts to promptly comply with your request.
Mandel may use the information collected by our website to enable the delivery of (direct) marketing and offers, or otherwise facilitate transmittal of information that may be useful, relevant, valuable, or otherwise of interest to you. Any marketing communications sent by marketers have an automatic opt-out link at the bottom of each communication. You may elect to remove yourself from further informational communications by selecting and confirming this link.
We also analyze the information that we collect to determine what is most effective about our site, to help us identify ways to improve it, and eventually to determine how we can tailor mandel.com to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.
Will we share this with outside parties?
We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your property or safety and/or the property or safety of others, investigate fraud, or respond to a government request or to any third party with your consent to do so.
We may also disclose your personal information in order to enforce this Policy, respond to your requests for customer service, investigate and endeavor to prevent unauthorized transactions or unlawful activities, and respond to requests or notices regarding infringement claims.
In addition, we display testimonials of satisfied clients on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us.
If Mandel is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
What about sensitive data?
We do not generally seek to collect sensitive personal data through this site. If we do seek to collect such data, we will ask you to consent to our proposed uses of the data. We may also collect some sensitive personal data incidentally. By providing us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law as described in this Policy. The references to “sensitive personal data” are to the various categories of personal data identified by European and other data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories comprise personal identity numbers, personal data about personality and private life, racial or ethnic origin, nationality, political opinions, membership of political parties or movements, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, genetic code, addictions, sexual life, property matters or criminal record (including information about suspected criminal activities).
What about data security?
We take reasonable appropriate steps that are designed to maintain the security of your data on mandel.com. We follow generally accepted standards that are designed to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. You should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Accordingly, Mandel does not assume or accept liability for unintentional disclosure. If you have any questions about security, please contact us at 1-800-2-MANDEL (in the US).
By providing personally identifiable information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our website. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our website or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at firstname.lastname@example.org.
Mandel’s Proprietary Rights
You acknowledge that Mandel owns the Mandel Communications trademark and domain names and that all information and content published on this site is the copyrighted work of Mandel Communications and/or its licensors. Unless otherwise specifically authorized in writing (signed by Mandel’s CEO, CFO, or COO), you are not authorized to copy, transmit, or otherwise publish any portion or content of this site.
Links to Third Party Sites
Our web site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Please contact us to request removal of your personal information from any blog or community forum that may be offered on our site. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media Widgets
Governing Law/International Users
By choosing to visit our website or otherwise provide information to Mandel, you agree that any dispute over privacy or the terms contained in this Policy will be governed by the law of the state of California without regard to conflict of laws principles that would require the application of the laws of another jurisdiction.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personally identifiable information to us in the United States. By providing your personally identifiable information, you consent to any transfer and processing in accordance with this Policy.
By using this site, you expressly assent to and accept this Policy.
Changes to this Policy
We may update this Policy to reflect changes to our information practices. If we make any material changes we will notify you by email or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
We are interested in maintaining your privacy and creating a valuable resource for you to use. If you have any questions, now or in the future, please contact us. Thank you.
Mandel Communications, Inc.
820 Bay Avenue, Suite 113
Capitola, CA 95010 USA
1-800-2-MANDEL (in U.S.)
Effective Date: February 1, 2014