LISTENING SKILLS TRAINING WORKSHOPS

LISTENING SKILLS REDUCE CONFLICT AND INCREASE PRODUCTIVITY

Employees spend 70-80% of their day communicating — 55% of that is spent listening. So what happens when people fail to listen? Missed sales opportunities. Poor engagement. Toxic cultures. Low retention. Even unsafe environments.

The good news is effective listening skills can be taught, developed, and turned into a sustainable habit across your organization.

Our listening skills training workshops develop listening intelligence, to help increase human connection, reduce conflict, realize efficiencies, foster innovation, and enhance corporate culture.

WHAT IMPACT DO LISTENING SKILLS HAVE ON YOUR ORGANIZATION?

Dana Dupuis, Executive Director of Research & Development Listening Science.

LISTENING SKILLS FOR TEAMS

THE LISTENING EDGE™ is a listening skills training workshop that helps professionals master the listening skills needed to strengthen productivity and optimize organizational performance.

UNDERSTAND the science of listening
IDENTIFY their own needs and habits
ENGAGE with the needs of others
ADJUST their listening lens
NAVIGATE toward constructive outcomes

LISTENING SKILLS WORKSHOPS

THE LISTENING EDGE™

The Listening Edge trains participants to consciously shift their listening and thinking processes to become dramatically better listeners in just one day. Participants learn to:

  • Recognize their own listening habits and gaps, as well as those of others
  • Adapt their communications in-the-moment
  • Skillfully navigate the give and take of any presentation, conversation, or meeting
  • Achieve productive understanding

Each participant receives their own Mandel Listening Profile™, a scientifically validated cognitive assessment that measures what participants listen to and for, as well as what they might be unconsciously filtering out.

This is the first listening assessment of its kind, developed specifically for business situations. It provides tangible, measurable, and actionable insights that can be implemented immediately to strengthen productivity and collaboration for your organization.

Specifications
  • 1/2 Day
  • Virtual, Hybrid & In-Person
  • Groups of 10-12
TRUSTED BY THE WORLD'S LEADING BRANDS

HOW TO ASSESS LISTENING SKILLS

The Mandel Listening Profile™ is a scientifically validated cognitive assessment that reveals what leaders or employees habitually listen for and what they tend to tune out.

 

This is the first listening assessment of its kind designed for business contexts. It sets the stage for making measurable improvements in leadership, communication, and productivity. Since it’s development in 2008, the Listening Profile has been refined through testing and scientific validation to assess various types of listening styles.

HOW WE ENGAGE
GLOBAL. SCALABLE. CUSTOMIZABLE.

Are you looking for blended learning or for a training solution that combines skill-building elements from different workshops? HR and L&D leaders deserve solutions that are flexible and dynamic.

MANDEL THOUGHT LEADERSHIP

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Let's face it. We're losing the ability to listen in this always-on, multi-tasking world. And, we're paying a price for it. When we fail to listen well, we miss vital info, misinterpret messages, or even damage our relationships with others. But, still, there have always been those special people who seem to have a natural gift for knowing how to make you feel heard. People like Grandma Hendrickson. Here's how she practices the gracious art of listening...and how you can, too.

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