How much time does YOUR senior management team spend in meetings?In the past two blog posts, I talked about the hidden costs of poor meetings and their corrosive impact on decision making in your organization.
Now, there’s one more factor to consider: the impact of poor meeting discipline on your company’s top executives.
Are your senior managers wasting their time in meetings?Executive time is one of the most precious resources in any company. It's critical to spend it wisely. According to researchers at Harvard Business School and the London School of Economics, the typical senior manager spends more than a third of their working week (18 hours) in meetings.1
What happens if those meetings are poorly managed?
The costs of mismanaged executive meetings are high, considering the sheer amount of time wasted alone — never mind the resources squandered or the impact of subpar outcomes.
When senior managers meet with each other to talk about strategic issues, the stakes are even higher. According to Bain Consulting:
"The typical company’s senior executives spend less than three hours a month working together as a team, and usually less than three hours discussing strategic issues. The result? Constant frustration. Poorly considered decisions. Bad investments and missed opportunities."2
What’s the message here? If you want senior executives to make better strategic decisions, focus on improving the communication that takes place in the meetings your executives plan and attend.
Here's how to help your executives make better decisions. Not sure how to begin tackling this challenge? Here are three proven approaches:
(1) Drive decisions, not discussions.
Keep the focus on what’s most strategic and important. Ensure every agenda item is focused on making a decision— not just encouraging dialogue.
(2) Repackage technical proposals for executive consumption.
When presenting to executives, connect your recommendations to executive care-abouts. Too often, people get caught up presenting the process or a “here’s how it works” analysis.
Instead, present content that helps executives consider the decision at hand in the context of the issues or challenges they care about most (e.g., financial returns, risk avoidance, competitiveness, etc.).
(3) Give executives the right tools.
Make sure your executives, too, are able to communicate with maximum efficiency and productivity. Provide your entire executive team with a common framework for communication, one that takes the guesswork out of how to present and drive progress on the strategic issues and decisions that need to be made.
How your executives communicate with one another impacts their ability to make good decisions quickly and ultimately determines the quality of those decisions.
Executive time is a scarce commodity. Making the most of it requires clear, concise, and confident communication focused squarely on the strategic issues that senior executives value most, and that are most important to your organization.
Interested in learning more? Watch this video: Three Principles to Win Executive Approval
Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much? Discover why recognition is such a powerful tool for improving relationships and wellbeing in life—and at work. Learn how to (and how NOT to) express your appreciation to others.
People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges.Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.
Customers coming to a user conference aren’t there for the fanfare, they’re there for the expertise. If you’re an expert speaking at a user conference, you’re highly knowledgeable and passionate about your topic, but you might not be an expert at speaking in front of an audience. Here are five practical tips that you can implement right away for any upcoming speaking event.
Read the blog and learn how to make your next team offsite your most productive yet.
TED Talks have become a go-to example for how to give an engaging presentation from the big stage. They can be informative, inspiring, and often incredibly entertaining. But is the TED Talk format right for a business presentation delivered in a conference room? Probably not — but the skills used by TED Talk presenters definitely are!
Learn how to identify what goes into a successful TED Talk and how to make those skills work for you in your everyday business presentations.
Learn Mandel’s 3-step model for skillfully responding — not reacting — to tough questions with confidence and ease.
You know your scientists, engineers, and technology experts are the best around. They're proven innovators and solution providers within your organization. Why, then, is presenting to a business audience such a common challenge for technical professionals?
Learn 11 tactics your technical team can use right now to make them more effective and influential communicators for any business decision maker.
Admittedly, I've struggled to find a reliable way to help people reduce their public speaking anxiety, despite years of trying. I’ve advised people to do just about anything I could think of that might help, e.g., breathing, meditation. While I haven't found the thing that works every time for every person, there is one technique that seems to be more effective than most. Even if you've already found something that works well for you, this technique is worth trying out.
Imagine being asked to present to your entire company tomorrow. Does the idea of it make you nervous? You might be tempted to get right to work, writing every word down and committing them to memory. Now, what if I said you couldn’t memorize your talk? Whoa, wait a minute. You wonder, “How am I supposed to remember what to say?”
Find out why memorizing is a terrible idea and what you should do instead to prepare for your next presentation.
- Top Virtual Communication Mistakes – and How to Overcome Them in 2021!
- Tell a Story. Close a Deal. Even on Zoom.
- Throwback: Why Appreciation Matters in Life and at Work
- Tips for Communicating Effectively While Wearing a Mask
- Five Tips From a Virtual Meeting Producer
- How to Lead Hybrid Meetings: 5 Tips for Success
- What are the Four Listening Styles?
- How To Develop Listening Intelligence In Your Organization
- Mandel Launches Neuroscience-Based Listening Solution, The Listening Edge™
- Hosting a Virtual User Conference? Prepare Your Speakers to Succeed