It was a masterclass in the art of storytelling.
Former Secretary of State General Colin Powell had every person in the room enthralled as he spoke at the Bay Area Council’s 2017 Outlook Conference.
Weaving story after story together, he shared memorable insights into the current state of the world and powerful lessons from his lifetime of distinguished service.
Later that day, in a more intimate breakout session, he continued to harness the power of storytelling as he responded to questions, using them to instruct, to illustrate, and to bring his points of view to vivid life.
It was an afternoon I’ll never forget.
Three storytelling lessons I learned from General Colin Powell.
Rush hour traffic in San Francisco can be a nightmare, but I didn’t even notice it on my drive home.
My mind was totally occupied processing what General Powell had said. And then I started thinking about what could be learned from his expert application of masterful storytelling.
Here are three storytelling lessons learned...
1) Find the stories in your life.
It was clear that General Powell had a library of stories in his back pocket that he could reach for whenever he needed. You could tell that there were some stories he'd planned to use, but many were used spontaneously, like when he was responding to questions.
Some were from his professional life. Others were more personal, sharing stories about his parents, his children, and his own experiences growing up. All worked beautifully in what was a very professional business setting.
You might not have had a life that played out very visibly on a global stage like General Powell’s—I know I didn’t. But no matter if you’re early or late in your career, if you do a little digging, you can be certain you’ll find rich veins of stories from your professional and personal life that are ripe for the telling.
2) Never tell a good story once.General Powell told a story about an experience with President Ronald Reagan and the squirrels that live around the Oval Office patio.
It culminated in a potent lesson about influencing executive decision makers. It grabbed and held everyone’s attention with just the right dollops of humor sprinkled throughout. And it was not only told artfully, it was told very efficiently—in less than two minutes—with no word wasted.
When I got home, I searched for “Colin Powell squirrel story” and was a bit shocked to find so many hits. It turns out he included this story in his book. He uses it in many of his talks. There’s even at least one YouTube video with the General telling this story.
A story is like a shoe, in that it needs to be broken in before it can be worn comfortably. The first time you tell a story will not be your best, nor will the second or even third time.
It takes multiple practices to make it work well. But once it's “broken in" you can use it effectively for a lifetime. It’s there in your brain, ready to be used “on demand” whenever the situation calls for it.
3) Keep it fresh.If you were to look up the definition of the word “gravitas” there’s a good chance you’ll see General Powell’s picture cited as an example.
He delivered his talk to the Bay Area Council in a very genuine and authentic manner. He had a reserved, dignified presence with an underlying powerful yet quiet energy. It works very well for him and his audience.
But when General Powell tells a story, he fully commits to its delivery. He goes all in with a twinkle in his eye, expressive gestures, and, in the case of the squirrel story, a spot-on Ronald Reagan vocal impersonation.
Even though he’s probably told most of his stories countless times, there was a freshness to how he told them. You could tell that he enjoyed being a storyteller.
Remember, your audience is hearing it for the first time.
You may be telling a story for the hundredth time, but your audience is hearing it for the first time. If you’re bored by telling it, you can be certain your audience will be bored hearing it.
But if you put energy into the telling of an oft-told story, just like General Powell did, you’ll get that energy back from your audience exponentially making the experience fresh for everyone.
As mentioned in a recent blog, you can build your own storytelling skills by observing how masterful storytellers work their craft.
Sites like TED.com are full of wonderful examples. And, as I was reminded at a recent Bay Area Council Conference, nothing compares to experiencing great storytelling live and in person.
Want to become a better storyteller? Watch this Harvard Business Publishing video. Looking for a fun, high-impact session at your next leadership offsite, sales kickoff, or annual all-hands meeting? Schedule a Storytelling Session with Mandel. Contact us to learn how.
Conducting a hybrid meeting, one where some of those attending are in the room and others are virtual, is a lot harder than many think—and it’s quickly becoming the new norm.
Focusing on a few key aspects of your delivery can help you take advantage of this new meeting mode.
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Before we break down how this show teaches us the key to virtual selling let’s look at the backstory.
People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges.Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.
Read the blog and learn how to make your next team offsite your most productive yet.
TED Talks have become a go-to example for how to give an engaging presentation from the big stage. They can be informative, inspiring, and often incredibly entertaining. But is the TED Talk format right for a business presentation delivered in a conference room? Probably not — but the skills used by TED Talk presenters definitely are!
Learn how to identify what goes into a successful TED Talk and how to make those skills work for you in your everyday business presentations.
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Memory almost full. Imagine that warning flashing brightly on the forehead of every audience member. A successful presentation isn’t just about the speaker’s dynamic energy or their confident manner in front of an audience. Without compelling, easy to follow content, it doesn’t matter how comfortable you are in the spotlight. You and your topic will quickly be forgotten. So how do you ensure lasting, memorable impact? Learn how to be remembered by leveraging the ancient, globally relevant, and scientifically proven rule of three to focus your content, motivate your listeners, and make your executive presence shine.
How many meetings have you gone to this week? Were they productive, or did they just create the need for more? Now think about how many meetings happen every day in your organization. Companies lose millions of dollars each year on wasted employee time in meetings and, as a result, employees become increasingly stressed and unhappy. Believe it or not, part of the problem is the meeting invitation. Learn how a simple, quick addition to your meeting invites can help you and your organization have consistent meeting success every time.
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Strong and engaging public speakers are powerful people who make change happen. Through their words and presence, they can influence people’s thoughts, decisions, and actions for the better. That’s why this week, I thought I’d share 5 of my favorite TED Talks to help you improve your speaking skills. I guarantee you’ll be entertained watching them. But more than that, I hope you’ll feel empowered to become the speaker or change agent you were meant to be.
- Welcome to the Future of Sales (Hint: It’s Virtual)
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