Soft skills are a hard nut to crack.
Communication was identified as the skill most in demand across 100 major US metro areas by LinkedIn. A separate analysis of 960K job postings by the job board Monster also concluded that the ability to “communicate effectively” is a major skills gap.
That may be why more than 2000 talent professionals and executives identified soft skills as their #1 development priority for 2018, according to the 2018 Workplace Learning Report.
But why in a business world obsessed with data do soft skills matter?
People—and the companies who employ them—simply can’t succeed without being able to communicate, collaborate, and manage others. This is especially true for those who lead sales, marketing, and project teams.
92% of executives say soft skills are equally as important as, if not more important than, technical skills according to a WSJ survey.
For proof, look no further than your own work experience. The ability to communicate and work well with others often means the difference between success and failure.
How you communicate can mean the difference between...
...Getting chosen for a high-profile project and getting sidelined.
...Getting promoted and getting passed over.
...Being a coworker people can trust and being one people roll their eyes at.
...Being a leader people can rally behind and being one people ignore.
Soft skills are foundational to building relationships, to successfully leading teams and projects, and to creating an organizational culture that people enjoy being a part of.
Couple that with the shorter shelf life of technical skills today (thanks to the exponential evolution of technology) and it’s easy to see why soft skills are a great long-term investment.
Soft skills are evergreen. At least in the 200,000 years modern man has existed, they’ve never grown obsolete.
How will companies meet skyrocketing demand?
With demand for social and emotional skills (e.g., leadership and managing others) expected to rise 24% by 2030, companies are feeling pressured to keep pace.
How can today’s organizations close the ever-widening soft skills gap?
Hiring for these skills is one option, but it’s a costly one considering what it takes to recruit new talent. And it's an approach that leaves behind the people who've already dedicated themselves to building and growing your company.
Plus, a whopping 89% of executives surveyed by the WSJ say that it's difficult to find talent with those skills.
A better approach? Build soft skills from within.
It’s simply not true that soft skills are something you’re either born with or not.
They can and should be taught—or why else would talent developers, 35% of whom expect a budget increase this year, allocate the majority of their spend to it?
Shoring up the soft skills of your existing workforce can help increase engagement, improve moral, and achieve growth faster.
It can even boost retention of your top talent. LinkedIn reports that 94% of employees say they’d stay in a job longer if a company invested in their development.
Soft skills training profoundly transforms individual, team, and company performance.
We see it again and again with our own clients. But don’t just take our word for it. Read this CEO’s story.
See for yourself how a soft skills skeptic becomes a believer. Learn how his publicly traded company ignited a culture of openness and inclusion, amplified investor confidence, and improved equity performance through better communication.
Struggling with how to build your talent’s soft skills?
Start a conversation with us about how to build the right soft skills training and reinforcement program for your team.
Knowing how a new employee listens, a.k.a, their “listening style,” is critical to helping them to contribute and quickly add value. See why it’s pivotal to add listening training as part of your onboarding program.
Conducting a hybrid meeting, one where some of those attending are in the room and others are virtual, is a lot harder than many think—and it’s quickly becoming the new norm.
Focusing on a few key aspects of your delivery can help you take advantage of this new meeting mode.
Under normal circumstances, staying present and being able to fully commit to listening is difficult. However, in this new reality of digital interaction and mental fatigue, listening has a new set of challenges.There’s good news. We can make listening easier in our virtual meetings, improving the experience of our participants! Here are a few tips.
Sales professionals need a mix of soft skills to be successful. While rapport building is often considered the top sales skill, listening is the most critical skill for closing sales, and building long-term client relationships.
Learn 3 crucial tips to closing sales, and why listening is the top sales skill of 2021.
People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges.Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.
Mandel Communications, known globally for its presentation and conversations skills workshops, fills a major gap in the field of human communications training by announcing its new neuroscience-based, listening skills-building workshop, “The Listening Edge.”
This innovative training is bolstered with a validated, proprietary, science-based personal listening assessment that accelerates this learning and its application on the job.
It happened fast. One day you were meeting with your colleagues at the office. The next day you and everyone you work with are working in remote isolation from home. Whether you’re new to working remotely or an experienced veteran, we all need to raise our virtual collaboration game to not only make this new reality work, but to make it work really well. Read on to discover seven practical, high impact tactics you can implement right now to ensure the success of your virtual meetings.
With travel restrictions, reduced in-person meetings, and canceled events, many organizations have employees working from home. For remote team members interested in brushing up on virtual communication skills, we’ve put together a list of helpful articles.
Meetings are more effective when people aren’t distracted. If your team is being taken off course by unexpected emotions, empathy can help build the bridge between wasted time and productivity. Brad Holst shares three ways to increase meeting productivity with empathy in this week’s blog.
- 7 Tips for Leading Zoom Panel Discussions
- Why Listening Is Key to Onboarding New Hires—Especially If They’re Virtual
- Welcome to the Future of Sales (Hint: It’s Virtual)
- Listen Closely: Your Company Culture Depends On It
- How to Deliver Impactful, Engaging Hybrid Meetings
- Leading a Virtual Team Means Doing Things Differently
- Are You Really Listening?
- 4 Listening Tips for Improving Your Virtual Meetings
- The Irresistible Power of Stories in Virtual Selling
- The Top Sales Skill for 2021!