Heather directs Mandel’s marketing, branding, and communications strategies, in collaboration with the Executive Team. In addition, Heather leads Mandel’s public and industry relations activities. Prior to joining Mandel in 2010, Heather held several marketing and communications roles within the learning and training industry and is an active member of the Association for Talent Development (ATD-ASTD); Training Industry, Inc.; eLearningGuild; and the Association of Briefing Program Managers (ABPM). Heather holds a Bachelor of Arts from the University of California, Davis, and has completed graduate courses in business and entrepreneurship at the University of Washington.
November 10, 2016
Do you have the skills you need to land that promotion or new role? Does your team have what it takes to keep your business competitive in the face of new market challenges? Because, according to a recent analysis, technical skill and subject matter expertise may no longer be enough. If you're striving for career and company growth, here are 6 smart reasons to invest in people skills.
June 25, 2015
Web meetings and conference calls can be boring. Disruptive. Irritating, even. They can make you feel like you’re being deprived of time that you could be spending doing “real" work. Do they have to be unproductive and awkward? Definitely not! Here are 8 things you can do to take the pain out of your virtual meetings.
September 25, 2014
The webcast is a more difficult medium to master than most assume. Mastering virtual presentations takes experienced coaching, structured practice, and developmental feedback. But, there are things you can do right now to improve your delivery and head off a virtual disaster.
- Think Before You Speak: Engineering the First 60 Seconds of Conversation
- Lessons Learned From Exceptional Business Communicators
- Attention. Grab It!
- Do You Suffer From Post-Presentation Depression?
- What Is the Antidote to Business Anxiety?
- How to Get in the Habit of Being a Great Listener
- Want to Be a Better Listener? Then Learn How to Be Heard
- Better Decisions Faster: 3 High-Performer Strategies That Get Results
- How to Deal With Speaking Anxiety During Your Presentation
- How to Deal With Speaking Anxiety Before Your Presentation