Measurement Starts Day One
Effective measurement starts day one, when we begin the work of defining your business problems, future strategy, and training needs.
You can't manage it if you can't measure it.
An effective measurement strategy should help you understand how the training is working—and what needs to be done to make it work better.
You Can't Succeed By Smile Sheets Alone
Mandel has developed metrics to assess how well alignedtraining is to key business challenges and the how well training is being applied on-the-job to solve those challenges.
Aligned to Kirkpatrick Evaluation Model
Mandel offers four assessment levels in survey and interview formats.
Custom-tailored evaluations help clients:
- Assess participants’ satisfaction with program
- Catalog how participants predict they’ll use what they’ve learned on the job
- Evaluate what participants think may prevent them from using new skills
The information collected enables us to work with you to immediately improve the program. It also helps determine what organizational support is needed to ensure participants can apply new skills to achieve your business goals.
Level Two Assessments help participants:
- Review and reinforce what they ‘ve learned
- Better recall and apply the training on the job
Mandel can also design Level Two Management Coaching Tools. Managers can help participants review and practice what they have learned and find new ways to successfully apply their skills on the job.
Level Three Assessments help clients:
- Identify best practice-use of new skills on the job
- Share best practices, even among employees who did not participate in training
- Identify barriers to using new skills on the job and how to remove barriers to improve training's impact on business outcomes
Mandel collaborates with specialized measurement and analytics providers to deliver Level Four Assessments for Learning.
To learn more about Mandel's approach to measurement, contact us.