change-management

Knowing how a new employee listens, a.k.a, their “listening style,” is critical to helping them to contribute and quickly add value. See why it’s pivotal to add listening training as part of your onboarding program.

Virtual selling is business as usual today—and in the future. Find out why that’s great for your business—and how your salespeople can really set your company apart from the competition.

A strong company culture comes from listening to your employees. Most organizations are asking the right questions—but getting it wrong when it comes to listening to the answers. Find out how to make sure your company isn’t one of them.

It happened fast. One day you were meeting with your colleagues at the office. The next day you and everyone you work with are working in remote isolation from home. Whether you’re new to working remotely or an experienced veteran, we all need to raise our virtual collaboration game to not only make this new reality work, but to make it work really well. Read on to discover seven practical, high impact tactics you can implement right now to ensure the success of your virtual meetings.

Imagine this scenario. You’re at home and you want to learn something. What do you do? Watch a video on YouTube, Google it, find directions on Waze, ask Alexa, get the news on Twitter. As consumers, we’ve been conditioned to expect a certain experience. So why is it that our experience at work is so vastly different? This week, Mandel Executive Director Kate Day writes about how technology has forever changed learner expectations and what the implications are for businesses. She also has some “from-the-trenches” advice on how learning and development organizations can seize this moment as an opportunity to reimagine the user experience for your employees and, in turn, your customers.