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Mark Richards

Mark started working with Mandel in 2021.  He is the founder and Managing Partner of The Crucible Group which helps leaders and teams be more effective with each other and the objectives they’re working towards.  The Crucible Group is a guild of government, academic, and private sector leaders that believe development as a leader is grounded in the challenging experiences they have complimented by assessments, coaching, and dialogue.

Mark has experience in leadership development and strategic planning at Northwestern Mutual and GE Healthcare.  Additionally, he has over 20 years of experience as an Army officer serving in a myriad of leadership positions in the United States, Afghanistan, and Iraq.  You can reach Mark at

Recent Posts
March 18

There are many reasons why we struggle with listening, and there are a lot of factors that go into the communication exchange between people.

Fortunately, there are a few simple things that all people in all roles can embrace to be better listeners.

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About Mandel
Mandel is the global communication skills training company for organizations that believe in unleashing the power and potential of their employees. As proven experts in the science of communication in a complex world, we help companies around the world discover new ways to help their people think and speak more effectively, and make every communication count.
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