INSIGHTS

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Sales kickoffs (SKOs) serve many purposes, not the least of which is to motivate and inspire your customer-facing teams. A successful SKO arms your sales teams with new and refreshed skills. They leave the SKO energized to engage with customers and win upcoming opportunities.
Listening Tips
Under normal circumstances, staying present and being able to fully commit to listening is difficult. However, in this new reality of digital interaction and mental fatigue, listening has a new set of challenges. There’s good news. We can make listening easier in our virtual meetings, improving the experience of our participants! Here are a few tips.
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If your 2020 user conference plans were impacted by the pandemic, you’re not alone. And if, like many, you’ve chosen to move forward by converting to a virtual conference, you’ll be relying more than ever on your speakers’ skills. Share these 8 tips with your virtual conference speakers to help them prepare to impress.
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Customers coming to a user conference aren’t there for the fanfare, they’re there for the expertise. If you’re an expert speaking at a user conference, you’re highly knowledgeable and passionate about your topic, but you might not be an expert at speaking in front of an audience. Here are five practical tips that you can implement right away for any upcoming speaking event.
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Imagine being asked to present to your entire company tomorrow. Does the idea of it make you nervous? You might be tempted to get right to work, writing every word down and committing them to memory. Now, what if I said you couldn’t memorize your talk? Whoa, wait a minute. You wonder, “How am I supposed to remember what to say?” Find out why memorizing is a terrible idea and what you should do instead to prepare for your next presentation.
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You’ve got all the ingredients in place for a fantastic user conference. Prime venue in a desirable city. Former US president as the keynote. An iconic rock band to entertain attendees. Now, there’s just one question...Are your technical experts ready for their moment in the spotlight? Be sure to set your speakers up for success. Read this week's blog to find out how.
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I met former Nobel Prize Museum curator Tobias Degsell in Belgium last month at the 2019 European ABPM Conference. An expert in creativity and learning, Tobias gave a fascinating keynote on the common ingredients of Nobel Laureate success. Among them? Creativity. Courage. Persistence. But there's another factor that research suggests matters even more. Read this week's blog to learn the secret ingredient to Nobel Laureate success. (Hint: It’s not just that they're smart!)
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You worked really hard on your presentation. You practiced it multiple times end-to-end. You feel good. You look great. You got this. Suddenly, your presentation time gets cut from 60 minutes to 10. Uh-oh. Moments like this can catch anyone by surprise—and they happen all the time. When the squeeze is on, will you be ready? Can your presentation pass the Pressure Test? Read on to find out.
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In my previous post, I talked about what you can do before a presentation to help you feel less nervous about speaking. This week, I want to focus on things you can do to reduce anxiety during your presentation. And, I want to offer an important tip at the end of this post about something you can do if none of these techniques work for you!
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You’ve been asked to speak at a customer user conference, an internal sales meeting, or a similar type of event. It seems like lately, whenever you attend these types of events, you’re either wowed by greatness or bored by mediocrity. Of course, you want your presentation to be remembered as one of the greats! So, here are some pitfalls to avoid and things you can do to keep your audience engaged.
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While organizations are increasingly using video to educate, entertain, and train employees and customers, many people are still uncomfortable presenting on camera. Fear not, because anyone can learn how to effectively communicate on video — and develop a level of comfort doing so. Over the next few weeks, I'll use my own experience recording videos for Harvard Business Publishing to highlight important ways you can prepare for and improve your presentations on-screen and off.
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Whether you're presenting standing up or sitting down (in a live meeting or presenting virtually), using good posture is important. We all remember mom's admonitions, “Sit up straight” or “Don’t slouch.” Well, she was right, especially when we communicate with others! After all, your posture is one of the first things people notice about you. What do you want it to communicate?
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It's not uncommon to talk too fast and speed through a presentation. Too often, people fill potential pauses with filler words such as, “like” or “ya know” or “um” or “ah”. But, the effect on your audience can be devastating. Instead, learn how to use pauses effectively to enhance your audience's understanding of your message and their esteem of you as the messenger.