Learn Mandel’s 3-step model for skillfully responding — not reacting — to tough questions with confidence and ease.
Read the blog to find out and to get your free Discussion Leader Self-Assessment Tool and Facilitator Checklist.
Read the blog to get specific rapport-building tips anyone can use to quickly make a strong connection with others.
What’s the secret to wildly productive first-time sales meetings or conversations with executives? Thought-provoking questions. Read the blog to find out why—and how to tell if YOUR questions are thought-provoking enough to make customers want to learn more.
What does it take to transform smart and skilled subject matter experts into world-class communicators? Consistent practice and application of these three principles. Read the blog to learn what they are. With training and persistence, anyone can become a world-class communicator—someone who is able to move ideas, decisions, projects, relationships, and businesses forward.
Could your salespeople be eroding profit margins through excessive discounting? Or through unnecessary product, service, or contractual give-aways? Margin erosion usually stems from the failure to establish differentiated value early in the sales process. Here are 3 tips you can use to turn margin erosion into margin generation.
When prospective buyers ask sales reps to justify ROI, it's typically NOT because of a lack of data or information about your products and services. Rather, it's because they haven't quite fully bought into your sales messaging or your messenger. Read on to learn what customers are really thinking when they ask for ROI justification, and what your reps can do differently.
- How can we make socially-distanced collaboration work?
- Tips for Effective Communication when Working Remotely
- Sustaining Your Training Strategies During Covid-19 Outbreak
- Want to be a User Conference Hero? Follow These 5 Practical Speaker Tips
- Empathy: The Secret Ingredient for Successful Business Meetings
- Human and Digital Transformation through Learning in 2020
- Why Don’t People Respond to My Emails?
- How to Make Your Next Team Offsite Wildly Productive
- Should I Use the TED Talk Format for My Business Presentation?
- How Well Does Your Team Handle Tough Questions?