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Why This Program
Listening is the forgotten communication skill. Poor listening skills has a daily financial impact. It undercuts your urgent needs for innovation, teamwork, engagement, inclusion, productivity, safety, customer loyalty and shorter sales cycles. Leaders have learned to live with poor listening because they've had no scalable, effective, or cost-effective solution.
The Listening Edge™ addresses poor listening skills head-on. Our clients listen better and think in the moment to leverage their native Listening Intelligence. Co-developed with neuroscience researchers, this state-of-the-art virtual workshop brings immediate, observable results:
Efficient use of time and resources
Powerful engagement and relationships
The Listening Edge Drives Performance
Information and Insight Quality
Enable the power of COGNITIVE DIVERSITY*
Improve collaboration across teams and departments
Reveal and deploy different modes of thinking
Up-level skills to uncover and understand customer needs, direction and strategy
Time and Resource Efficiency
Eliminate costly mistakes, rework, and project delays
Help people make better decisions faster
Encourage more strategic and purposeful work
Reduce the number of meetings required to conclude a task
Engagement and Relationship Vitality
Nurture a culture of trust and inclusion
Foster an environment of authentic empathy
Inspire more effective conflict resolution
Connect with customers and their expectations at a deeper level
* COGNITIVE DIVERSITY: The inclusion of people who have different ways of thinking, different viewpoints, and different skillsets.
Validated Listening Assessment
The Mandel Listening Profile™ is a scientifically-validated cognitive assessment of what any leader or employee habitually listens for and tends to tune out. It is the first listening assessment for business people, and it paves the way for observable, measurable improvements in leadership, communication and productivity.
Mandel is the global communication skills training company for organizations that believe in unleashing the power and potential of their employees. As proven experts in the science of communication in a complex world, we help companies around the world discover new ways to help their people think and speak more effectively, and make every communication count.
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