Conversation Skills

Outcomes that benefit your organization.

Individuals who have successfully completed our conversation training workshops are more able to speak with executive presence, balance inquiry and advocacy, and harness the power of influence.

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Landing a high-stakes meeting is often the easy part. Knowing how to maximize meeting efficiency, thoughtfully discuss critical issues, and organize ideas so that they drive positive outcomes, well, that’s where specific conversation skills often come into play.

At Mandel, we teach teams a suite of well-established and proven communication techniques to have a more influential conversation. This means learning how to: connect to a listener’s mindset, distill and organize information, produce collaboration, and ultimately seal the deal.

Our hands-on workshop, The Influential Conversation teaches learners how to exhibit strong communication and organizational skills in order to engage in conversations that drive immediate and measurable results.

Time is a precious commodity. And having a calendar full of meetings is just a reality in today’s world of work. But just imagine the possibilities if even a small handful of those meetings were efficient, engaging and moved business forward.

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Presentation Workshop: The Influential Conversation

This two-day, learn-by-doing workshop is part of our Think and Speak for Results® Series. The workshop is led by best-in-industry trainers and based on more than a quarter-century of research and implementation at Global 1000 corporations.

The Influential Conversation empowers participants with five essential communication skills:
 

  1. ASSESS your audience and pressure points
  2. FOCUS conversations on desired outcomes
  3. LISTEN to understand facts and motivations
  4. ASK the right questions
  5. UNCOVER and remove obstacles

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“Our team learned a simple approach for distilling information and making an audience absolutely clear and aware of what they need to know. We became better able to spotlight what’s at stake in emotional terms, and guide people toward making smarter, more informed decisions”

– Brien Sieben, Sourcing Excellence Team, Hilti Corporation

WHY MANDEL

  • Accelerate decision-making
  • Improve talent retention
  • Attract and retain customers
  • Gain and sustain buy-in
  • Increase efficiency, productivity, and engagement
  • Advance projects and stimulate business growth
  • Avoid missed opportunities

SCHEDULE A FREE CONSULTATION

GAIN CONFIDENCE. CLARIFY IDEAS. CAPTIVATE LISTENERS. CREATE RESULTS.