Diane is Principal & Vice President of Solutions Design and Client Engagement at Mandel. With over 20 years’ experience in the training and development industry, Diane has a positive impact on all aspects of Mandel’s client engagement process worldwide. She also plays an important leadership role within Mandel by serving in key executive capacities, including her roles on the company's Executive Leadership Team and Strategic Planning Team. Diane and her group work with stakeholders in client organizations around the world, helping them to assess their specific business needs and challenges. They then design the Mandel solution to best address those needs and deliver the measurable results a client needs and wants.
What’s the secret to wildly productive first-time sales meetings or conversations with executives? Thought-provoking questions. Read the blog to find out why—and how to tell if YOUR questions are thought-provoking enough to make customers want to learn more.
In 2016, training expenditures in the US exceeded $70.6 billion, yet experts say that 90% of new skills are lost within a year if not reinforced. That means organizations without solid training reinforcement programs run the risk of wasting a collective $63.54 billion a year. That's precisely why artificial intelligence (AI) is so exciting—and why Mandel is even more excited to be a part of it. AI is revolutionizing reinforcement, making it possible to confidently generate a healthy return on your communication training investment. Read on to learn how.
Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much? Discover why recognition is such a powerful tool for improving relationships and wellbeing in life and at work. Learn how to (and how NOT to) express your appreciation to others.
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