Business anxiety is high. Geopolitics. Trade. Cyber security. Uncertainty reigns. One former White House economist suggests we're living in an "age of anxiety." Ready-aim-fire approaches to addressing the disruptive changes ahead won't work. Instead, businesses need to be proactive. How? Equip your people with the skills needed to create clarity from chaos and decisiveness from uncertainty. Learn why clearer thinking and speaking is the antidote to business anxiety and what 3 skills your talent needs to not only survive this new era, but to thrive in it.
I think most of us would agree that nothing good happens when people stop listening to each other. So, how can you be a better listener? It may sound counterintuitive, but to be a good listener you have to learn how to be heard. This week, I want to talk about how not feeling heard sabotages effective listening and what you can do about it.
Today, decision quality alone is no longer enough to gain and keep a competitive edge: good decisions also need to be made quickly. Too often, the structure and flow of information presented in meetings add complexity and slow down the decision-making process. Busy, distracted decision-makers and team members need more help to make better decisions faster. Here's what you can do to address this challenge.
Years ago, I had the chance to be coached by a well-respected professional in my field. At the end of the day, I sat poised with pen in hand to capture his wise counsel. Then, he simply said: “Just say less!” In the years since, I've come to fully realize the value of this advice. But, good advice that's simply stated isn't always simple to implement. Which is why I want to offer three suggestions to help you, as you strive to just say less.
In his 30-plus years as a communications coach and trainer, Steve Mandel says there are two concerns Fortune 500 executives raise again and again about how people communicate with them. He shares what those concerns are and how they directly correlate to steps you can take to become a more skilled, confident, and highly competent executive communicator.
Note to our readers: This is an edited version of a blog post originally published on April 3, 2014.
At the front of the room, the session leaders spoke what must have been profound words for the 200 people gathered that day, as nearly every person sat silently, head bowed. No, this wasn't a religious service — it was a global sales meeting. Professionals had gathered from around the world to learn how to execute their company's new go-to-market strategy. And, no one was paying attention. Sadly, this scene is not uncommon in business today. Fortunately, the root causes that drain the ROI out of meetings and training events like these are not only identifiable, they’re preventable. Here are the top 3 reasons audiences are likely to pay more attention to their smartphones than your content — and what you can do about it.
What characteristic do we prize most in the people with whom we interact? Learn how our perception of this trait is influenced by communication skills.
Everyone has had to answer tough questions in their careers. Questions that challenge your ideas and opinions – perhaps even your credibility. How you respond to tough questions can make or break your relationship with listeners. Here's how to handle tough questions, while staying calm, cool, and collected.
Millennials have surpassed Gen X to become the largest segment of the American workforce. Every company seeking to accelerate its performance needs to figure out how to engage and motivate this critical pool of talent. So, what is it Millennials want? And, how will you give it to them?
If you think about it, your organization’s performance depends on its best ideas being turned into profitable innovations. Yet, 87% of executives believe major unexploited opportunities, ones that could make their companies market leaders, are overlooked. Why are so many companies struggling to innovate? (Hint: It's not a creativity problem!)
- What Is the Antidote to Business Anxiety?
- How to Get in the Habit of Being a Great Listener
- Want to Be a Better Listener? Then Learn How to Be Heard
- Better Decisions Faster: 3 High-Performer Strategies That Get Results
- How to Deal With Speaking Anxiety During Your Presentation
- How to Deal With Speaking Anxiety Before Your Presentation
- Better Decisions Faster: 3 Keys to Making It Happen
- 6 Reasons to Invest in People Skills
- 3 Tips to Help Salespeople Generate Higher Margins
- Fewer Data Dumps, More Discussions