INSIGHTS

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Expressing thanks not only makes you feel good, it makes the recipient of your thanks feel seen, heard, and valued. Saying "Thank you" is a small act with a potentially big impact. It can help you build rapport and make your future interactions with people, both, more memorable and rewarding. In business, this can be especially helpful. Today, I thought it fitting to share a few tips for making a “thank you” as meaningful as possible.
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When you present to senior executives, you expect scrutiny. You know they'll be evaluating whether what you have to say is of value to them. But, there's something else they're looking for from you.... And, it's further proof that when the stakes are high, both what you say AND how you say it can make all the difference.
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Can conversation and presentation skills save wild lions, zebras, and elephants? Recently, I traveled to Kenya to conduct training workshops for people who work with the wildlife conservation groups Ewaso Lions, Grevy's Zebra Trust, and Save the Elephants. These organizations focus a lot of their efforts on global education, outreach, and collaboration with governments and local people. Their ability to communicate well is essential to their success.
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