INSIGHTS

In the business world, people and events seem to move faster than the speed of light. You've barely completed one task, when five more appear needing your attention. And, they were all due yesterday! Given that you can't stop the earth from spinning, or time itself, here are a few things you can do to keep your communications efficient and relationship-positive amidst the chaos.

It's not uncommon to talk too fast and speed through a presentation. Too often, people fill potential pauses with filler words such as, “like” or “ya know” or “um” or “ah”. But, the effect on your audience can be devastating. Instead, learn how to use pauses effectively to enhance your audience's understanding of your message and their esteem of you as the messenger.

I recently had a conversation with a former client that reminded me of how small changes in how you communicate can effect big results. Something as simple as mastering how to pause can influence how you're perceived by others and what you're able to achieve. Here's what she told me.