technical-professionals

May 04, 2017

What does it take to transform smart and skilled subject matter experts into world-class communicators? Consistent practice and application of these three principles. Read the blog to learn what they are. With training and persistence, anyone can become a world-class communicator—someone who is able to move ideas, decisions, projects, relationships, and businesses forward.

October 13, 2016

Often when technical subject matter experts present to customers, they're so passionate about their work that they forget to filter the info they present through the “Why should the customer care?” lens. As a result, customers walk away feeling confused as to what the solution was or how it could benefit them. To successfully influence customer decision-making, assume the role of discussion leader, not data dumper. To help you, here are 3 things the best discussion leaders do exceptionally well.

March 17, 2016
Did you know that nearly a third of Americans surveyed said they'd rather clean the bathroom than try to solve a math problem? It’s no wonder presenting technical data can be a huge challenge. Next time you have to present numbers to a number-phobic audience, don't panic. Here are three tips to help you keep listeners engaged in what you have to say…instead of daydreaming about cleaning the bathroom.
 
February 04, 2016
I’m always excited and inspired after returning from events like ATD’s TechKnowledge… after this year’s conference, I was told a story by one of our Mandel trainers about a session she led in Paris with a group of millennials, and I’m reminded… it’s all about balance.
September 18, 2014
It’s time for businesses to stop squandering resources, time, and money on a project management problem that is entirely preventable. Communication skills, rather than a saboteur of success, can be an agent of outperformance.
August 14, 2014
Could your meticulous focus on the details be off-putting to others? What can you do to avoid this? Here are a few simple things you can do to better communicate with non-analyticals and big-picture people, so that they feel more connected and satisfied in their interactions with you.