Have you ever encountered an unfriendly meeting participant while presenting? Maybe you know someone who constantly interrupts, asks aggressive questions, or worse, tries to take over your meeting. Believe it or not, you have more control over these conference room bullies than you think. Learn how to recognize these strong personalities, the things you may be doing to trigger their behavior, and what you can do right now to strengthen your command of the room and feel more confident in front of any audience.
Clients often ask, “What’s the best metric for measuring training?” It can be difficult to tie communication skills training directly to cost savings or performance gains. Difficult, but not impossible. You just have to use the right metric. And, that means taking an honest look at how much of your training is going to waste.