Kelly Reeves
As Vice President, Global Training Services, at Mandel, Kelly is responsible for developing Mandel’s global team of world-class coaches and trainers, as well as working with clients to certify their own internal trainers. Kelly joined Mandel as a Trainer and Coach in 2006, though she first started delivering Mandel’s training in 2001 while working as National Training Manager for AT&T Wireless.
Devoted to her clients, Kelly relentlessly pursues ways to improve upon their success. She brings a unique combination of technical sales, sales management, channel management, and training experience to her role.
Kelly holds a Bachelor of Science degree from the University of Oklahoma.
Read this week's blog to learn the secret ingredient to Nobel Laureate success. (Hint: It’s not just that they're smart!)
Read the blog to find out and to get your free Discussion Leader Self-Assessment Tool and Facilitator Checklist.
Do you, like me, collaborate with people from all over the world? Then you know that meeting in-person isn't always feasible. But conference calls can feel like an awkward substitute. That's why video is so powerful. When used effectively, video can transform virtual meetings from ineffectual to productive. And everyone loves being on camera, right? Well, not exactly. If the idea of being on camera makes you feel self-conscious, here are some steps you can take to increase your comfort with video calls and vastly improve your virtual communication and relationships.
My experience, first as a client of Mandel's who received Train-the-Trainer Certification and now as Mandel’s own senior director of global training services, gives me a unique perspective on why “trainer training” in communication skills can be so powerful. Here are the top 3 benefits I believe companies gain when their own trainers get certified to deliver communication skills training.
Latest Posts
- How can we make socially-distanced collaboration work?
- Tips for Effective Communication when Working Remotely
- Sustaining Your Training Strategies During Covid-19 Outbreak
- Want to be a User Conference Hero? Follow These 5 Practical Speaker Tips
- Empathy: The Secret Ingredient for Successful Business Meetings
- Human and Digital Transformation through Learning in 2020
- Why Don’t People Respond to My Emails?
- How to Make Your Next Team Offsite Wildly Productive
- Should I Use the TED Talk Format for My Business Presentation?
- How Well Does Your Team Handle Tough Questions?
