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Is Your Briefing Center Ready to Host High-Stakes Customer Conversations?

What your customers experience during a briefing can make or break your ability to close millions in sales revenue — in just a few hours. 
Your challenge? To successfully deliver a customer experience that sets you apart from the competition.

That means developing a skilled team of Subject Matter Experts and Discussion Leaders who can:

  • Leave the slides behind
  • Actively listen
  • Navigate tough questions
  • Confidently lead customer-centric conversations that differentiate your value

A select Supplier Member of the Association of Briefing Program Managers (ABPM) for more than a decade, Mandel has created the following resources and tools to help you do just that.


Download Articles & WhitepapersJourney to World Class Briefings 
Credible Messaging: The Missing Driver of Business Performance
Maximizing Positive Briefing Results

Get Tools to Prepare for Your Customer BriefingsDiscussion Leader Self-Assessment
Facilitation Checklist
10 Best Practices for Virtual Briefings

Read Curated Blog Posts Hosting a Virtual User Conference? Prepare Your Speakers to Succeed
3 Tips for Encouraging Collaboration in Your Virtual Meetings
How to Make Virtual Meetings More Effective

Download ABPM Briefing Program Value Proposition Communicating Value of Briefings to Key Stakeholders with ABPM Survey Data

Hear What Clients Say 






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About Mandel
Mandel is the global communication skills training company for organizations that believe in unleashing the power and potential of their employees. As proven experts in the science of communication in a complex world, we help companies around the world discover new ways to help their people think and speak more effectively, and make every communication count.
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