Mandel Communications Blog

December 18
Have you ever made communication resolutions? As the New Year approaches, I always like to reflect on what I’ve done well and what I could improve next year when it comes to communicating with my colleagues, employees, and clients. You may be surprised at how much doing so can strengthen your relationships with the people around you.
December 11
If you think delivering the same presentation over and over again can get boring and monotonous, you’re right...it can, IF you let it. The bottom line? If you sound bored giving your presentation, you can bet your audience is bored, too. Here's how to keep it fresh...it's another lesson from Disneyland's Jungle Cruise.
December 04
Want to ensure your next virtual presentation won’t sink under the weight of text overload? Here are three actionable tips you can implement immediately to help you grab ahold of and keep your audience's attention.
November 26
Expressing thanks not only makes you feel good, it makes the recipient of your thanks feel seen, heard, and valued. Saying "Thank you" is a small act with a potentially big impact. It can help you build rapport and make your future interactions with people, both, more memorable and rewarding. In business, this can be especially helpful. Today, I thought it fitting to share a few tips for making a “thank you” as meaningful as possible.
November 20
When you present to senior executives, you expect scrutiny. You know they'll be evaluating whether what you have to say is of value to them. But, there's something else they're looking for from you.... And, it's further proof that when the stakes are high, both what you say AND how you say it can make all the difference.
November 13
Can conversation and presentation skills save wild lions, zebras, and elephants? Recently, I traveled to Kenya to conduct training workshops for people who work with the wildlife conservation groups Ewaso Lions, Grevy's Zebra Trust, and Save the Elephants. These organizations focus a lot of their efforts on global education, outreach, and collaboration with governments and local people. Their ability to communicate well is essential to their success.
November 06
Many people feel like they're being sent into the proverbial lion’s den when they have to present to senior executives. While there's reason to be wary, take a lesson from Androcles: Find the thorn and pull it out. Here's how to turn scary lions into career-building advocates.
October 31
What effect will Internet of Things devices and technology have on how you talk with your customers? How will this technology change the way you plan for your customer engagements or briefings? I’m reminded of an adage from my youth: “The more things change, the more they remain the same.” Here's why you should never lose sight of time-proven principles for engaging customers.
October 23
Success or failure happens in just the first two minutes of any presentation. When you're laying your most innovative ideas on the line, here's how to stand out and win the attention and respect of your audience.
October 16
When you break rapport, you've communicated that you don't have your listener's best interests at heart. And when that happens, you lose your ability to keep his or her attention or to influence his or her thinking. So this week, I thought I’d focus on ways people break rapport and how to avoid them.
Sign up to get free communication tips and insights.
About Mandel
Mandel is the global communication skills training company for organizations that believe in unleashing the power and potential of their employees. As proven experts in the science of communication in a complex world, we help companies around the world discover new ways to help their people think and speak more effectively, and make every communication count.
Learn About Us
This Website uses first and third party cookies. By clicking "agree" or by continuing to browse this Website, you consent to the use of cookies. Read more about these cookies and how to configure them.
Accept