Mandel Communications Blog

May 04, 2017

What does it take to transform smart and skilled subject matter experts into world-class communicators? Consistent practice and application of these three principles. Read the blog to learn what they are. With training and persistence, anyone can become a world-class communicator—someone who is able to move ideas, decisions, projects, relationships, and businesses forward.

April 20, 2017
Securing an initial conversation with decision makers is tougher than ever. When you do finally get someone's attention or time, the first 60 seconds of your interaction are critical. Which is precisely why it's so important to think before you speak. To get the results you want, you must be intentional about how you engineer the first minute of your conversation. Read the blog to learn more.
April 06, 2017

What do wildly successful business people have in common? Multiple studies confirm they tend to be exceptional communicators—people who excel at moving information and insight into action. What can you learn from these communication superheroes? In all my years’ experience working in the business communication field, I’ve observed that two behaviors set exceptional communicators apart. Read this week's blog to learn what they are.

March 23, 2017

The average person’s attention span is shorter than a goldfish’s. That can make grabbing and keeping the attention of busy professionals a challenge of epic proportions. Here are 5 strategies to help you win the attention of an easily distracted audience. (Hint: Providing better information than anyone else isn’t enough.)

March 09, 2017
It’s a uniquely satisfying feeling when you end a high-stakes presentation knowing that you “crushed it.” And it's a uniquely depressing one when you don't. In my 15 years of experience as a coach, there's a big gap between what average presenters and great presenters do after their presentations are over. This week, I'll share what that difference is and also talk about why so few "naturally good" presenters ever become great. And if you're interested in becoming a truly GREAT presenter, keep reading until the end to learn what 3 steps you can take right now to get there.
February 23, 2017

Business anxiety is high. Geopolitics. Trade. Cyber security. Uncertainty reigns. One former White House economist suggests we're living in an "age of anxiety." Ready-aim-fire approaches to addressing the disruptive changes ahead won't work. Instead, businesses need to be proactive. How? Equip your people with the skills needed to create clarity from chaos and decisiveness from uncertainty. Learn why clearer thinking and speaking is the antidote to business anxiety and what 3 skills your talent needs to not only survive this new era, but to thrive in it.


February 09, 2017
In this attention-anemic world, we humans are rapidly losing the ability to listen. One thing we've learned from the thousands of people who attend Mandel workshops every year is that most people have 3 damaging habits that disrupt their ability to express themselves—and also impede their ability to listen to others. This week's blog explores how to break those bad habits and replace them with ones that can help you become a truly great listener.
January 26, 2017

I think most of us would agree that nothing good happens when people stop listening to each other. So, how can you be a better listener? It may sound counterintuitive, but to be a good listener you have to learn how to be heard. This week, I want to talk about how not feeling heard sabotages effective listening and what you can do about it.

January 12, 2017
What do unproductive meetings have in common? Poor or delayed decisions and decisions made too slowly. In meetings where you must share information to support critical business decisions, what can you do to get better results faster? In our experience, high-performers approach meetings differently. Here are 3 high-performer strategies you can use right now to get better results.
December 29, 2016

In my previous post, I talked about what you can do before a presentation to help you feel less nervous about speaking. This week, I want to focus on things you can do to reduce anxiety during your presentation. And, I want to offer an important tip at the end of this post about something you can do if none of these techniques work for you!