Mandel Communications Blog

February 23, 2017

Business anxiety is high. Geopolitics. Trade. Cyber security. Uncertainty reigns. One former White House economist suggests we're living in an "age of anxiety." Ready-aim-fire approaches to addressing the disruptive changes ahead won't work. Instead, businesses need to be proactive. How? Equip your people with the skills needed to create clarity from chaos and decisiveness from uncertainty. Learn why clearer thinking and speaking is the antidote to business anxiety and what 3 skills your talent needs to not only survive this new era, but to thrive in it.


February 09, 2017
In this attention-anemic world, we humans are rapidly losing the ability to listen. One thing we've learned from the thousands of people who attend Mandel workshops every year is that most people have 3 damaging habits that disrupt their ability to express themselves—and also impede their ability to listen to others. This week's blog explores how to break those bad habits and replace them with ones that can help you become a truly great listener.
January 26, 2017

I think most of us would agree that nothing good happens when people stop listening to each other. So, how can you be a better listener? It may sound counterintuitive, but to be a good listener you have to learn how to be heard. This week, I want to talk about how not feeling heard sabotages effective listening and what you can do about it.

January 12, 2017
What do unproductive meetings have in common? Poor or delayed decisions and decisions made too slowly. In meetings where you must share information to support critical business decisions, what can you do to get better results faster? In our experience, high-performers approach meetings differently. Here are 3 high-performer strategies you can use right now to get better results.
December 29, 2016

In my previous post, I talked about what you can do before a presentation to help you feel less nervous about speaking. This week, I want to focus on things you can do to reduce anxiety during your presentation. And, I want to offer an important tip at the end of this post about something you can do if none of these techniques work for you!

December 15, 2016
Of all the topics I’m asked about in my 30-plus years of coaching speakers, dealing with anxiety is the most common. Here are several anxiety-reducing techniques you can use before your presentation to help calm your nerves and make your experience a more enjoyable one for you and your audience!
December 01, 2016

Today, decision quality alone is no longer enough to gain and keep a competitive edge: good decisions also need to be made quickly. Too often, the structure and flow of information presented in meetings add complexity and slow down the decision-making process. Busy, distracted decision-makers and team members need more help to make better decisions faster. Here's what you can do to address this challenge.

November 10, 2016
Do you have the skills you need to land that promotion or new role? Does your team have what it takes to keep your business competitive in the face of new market challenges? Because, according to a recent analysis, technical skill and subject matter expertise may no longer be enough. If you're striving for career and company growth, here are 6 smart reasons to invest in people skills.
October 27, 2016

Could your salespeople be eroding profit margins through excessive discounting? Or through unnecessary product, service, or contractual give-aways? Margin erosion usually stems from the failure to establish differentiated value early in the sales process. Here are 3 tips you can use to turn margin erosion into margin generation.

October 13, 2016

Often when technical subject matter experts present to customers, they're so passionate about their work that they forget to filter the info they present through the “Why should the customer care?” lens. As a result, customers walk away feeling confused as to what the solution was or how it could benefit them. To successfully influence customer decision-making, assume the role of discussion leader, not data dumper. To help you, here are 3 things the best discussion leaders do exceptionally well.