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News

Whether Mandel is making headlines, announcing new training programs and partnerships or sharing best practices, you'll find it here.

Feb 19, 2021

Training Industry Article - Why Listening Is the Key to Virtual Collaboration

Listening is not only the secret to human connection in virtual meetings; it’s also the gateway to productivity. If we are truly focused on listening by connecting with what is important and to whomever is speaking, our virtual meetings will be more fruitful. 

The quality of listening in the meeting is often the precursor to the results. 

To that end, here are five key listening tips you can use to have productive virtual meetings.

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Feb 9, 2021

Training Industry Article -
 The Neuroscience Behind Driving Sales: What Sales Leaders Need to Know


If your sales teams know how buyers listen, they have the opportunity to alter the way they present and communicate their message.

Neuroscience may not be the first place you’d consider when looking to improve your sales team’s close ratio, but one golden nugget uncovered through neuroscience research categorizes the vast ways everyone listens into four distinct preferences.

Once you learn the unique characteristics of these four listening styles, it will be clear how neuroscience can teach your sales team that improving their listening will ultimately improve their revenue numbers.

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Jan 28, 2021

Training Industry Article -
 Is Your Sales Team Making These 3 Fatal Messaging Mistakes?

Why do sales organizations make it harder for their salespeople to close deals?

You send them out with beautiful decks, glossy sales assets, and compelling differentiators, but they’re still missing the one tool that will unlock the customer’s understanding… STORIES.

Help your sales team tell better stories with these 3 best practices.


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Jan 13, 2021


Mandel Communications’ Top 20 Assessment Watch List Announcement

CAPITOLA, CA—January 13, 2021—Mandel Communications, the global leader in technology-driven human communication skills training, has been named to Training Industry’s 2020 Watch List of “Top Assessment and Evaluation Companies”.

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Oct 22, 2020

Training Industry Article - Is Your Sales Team Listening?

How do you start developing the listening skills of your sales team? The first step is building recognition that listening is a significant influencer on deal closure.

Even a rock-solid product pitch risks falling on deaf ears when a customer senses a sales representative is not listening enough to understand his or her need.

How can we teach better listening skills to our teams in order to harness the power of listening? This article features 3 tips to share with your team.

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Sep 16, 2020

Training Industry Article - Listening To Learn

Listening is as distinctive as our personality, and a new area of brain science research tells us that listening is a key learning style.

In the work environment, much learning happens through conversation and collaboration among team members, colleagues and/or mentors. The new development around listening intelligence explains why 10 employees can leave a new hire training experience with 10 different impressions of what the facilitator covered.

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Aug 20, 2020


Learning Is The New Working Podcast – featuring Mandel Listening Expert, Dana Dupuis

In this interview with Chris Pirie of The Learning Futures Group, Dana takes us on a journey into the science of Listening.

You’ll learn about the Neuroscience of Listening, the Brain Science behind Listening Intelligence, the 4 Diverse Listening Habits, how to Enhance Your Listening Skills, and the Connection between Listening and Empathy.

Listen Now


Jul 22, 2020

Mandel Launches Neuroscience-Based Listening Solution, The Listening Edge™

CAPITOLA, CA—July 22, 2020—Mandel Communications, known globally for its presentation and conversations skills workshops, fills a major gap in the field of human communications training by announcing its new neuroscience-based, listening skills-building workshop, “The Listening Edge.”

This innovative training is bolstered with a validated, proprietary, science-based personal listening assessment that accelerates this learning and its application on the job.

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Jul 6, 2020


Training Industry Article - 
3 Reasons to Invest in Employee Development Now — and How to Make the Most of That Investment

The impact the right employee development process can have is massive ---Gallup finds that organizations that have made a strategic investment in employee development report 11% greater profitability and are twice as likely to retain their employees.

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Jun 9, 2020


Training Industry Article -
Life in a Digital Meeting Room: Connective Communication Is More Vital Ever

Chris Pirie of Learning Futures Group and Diane Burgess-Faber discuss the neuroscience behind social connection, and why connective communication is more important now than ever.

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About Mandel
Mandel is the global communication skills training company for organizations that believe in unleashing the power and potential of their employees. As proven experts in the science of communication in a complex world, we help companies around the world discover new ways to help their people think and speak more effectively, and make every communication count.
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