Blog | Mandel Communications

The Top Sales Skill for 2021!

by Allison O'Brien

Sales professionals need a mix of soft skills to be successful. While rapport building is often considered the top sales skill, listening is the most critical skill for closing sales, and building long-term client relationships. Learn 3 crucial tips to closing sales, and why listening is the top sales skill of 2021.

by Allison O'Brien

Listening Skills, Sales Readiness, Sales Training, Selling Skills, Soft Skills

Top Virtual Communication Mistakes – and How to Overcome Them in 2021!

by Kelly Reeves

With the beginning of the New Year, it’s the perfect time to address the virtual communication mistakes that have become common with so many of us working virtually this past year. Here are 3 of the most common mistakes when communicating virtually, and what you can do to overcome them.

by Kelly Reeves

Virtual Collaboration, Virtual Presentations

Tell a Story. Close a Deal. Even on Zoom.

by Michael Albert

A sales presentation is too important to be diminished to a sideshow in your client’s day. There are several ways to remedy this situation, but one of the most effective techniques is the use of STORIES.

by Michael Albert

Communication Skills, Selling Skills, Storytelling, Virtual Presentations

Throwback: Why Appreciation Matters in Life and at Work

by Diane Burgess-Faber

Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much? Discover why recognition is such a powerful tool for improving relationships and wellbeing in life—and at work. Learn how to (and how NOT to) express your appreciation to others.

by Diane Burgess-Faber

Collaboration Skills, Conversation Skills, Team Building

Tips for Communicating Effectively While Wearing a Mask

by Kelly Reeves

People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges. Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.

by Kelly Reeves

Collaboration Skills, Communication Skills, Conversation Skills, In-Person Presentations

Five Tips From a Virtual Meeting Producer

by Jeremy Grimes

In every virtual training workshop that Mandel delivers, we dedicate a Virtual Meeting Producer (or moderator or facilitator) to act as the Trainer’s co-pilot. A Virtual Producer manages the meeting platform functions and mitigates any technical challenges, allowing the Trainer to focus exclusively on the learning and development of the workshop participants. As someone who wears a virtual producer hat, here are 5 best practices to help you create engaging virtual meetings.

by Jeremy Grimes

Virtual Collaboration, Virtual Presentations, Webcasts

How to Lead Hybrid Meetings: 5 Tips for Success

by Kelly Reeves

In preparation for the trend towards hybrid meetings, here are 5 tips that will help your teams successfully lead meetings in which some attendees are in-person and other attendees are joining virtually.

by Kelly Reeves

Collaboration Skills, Teaming, Video, Virtual Collaboration, Virtual Presentations

What are the Four Listening Styles?

by Dana Dupuis

As part of our research into listening intelligence, we’ve detected four distinct styles (or preferences) of how people listen. These four listening styles cover what individuals pay attention to as well as what they are likely to miss in any collaboration. Learn more about the 4 Listening Habits, and how listening impacts both the well-being and productivity of your virtual teams.

by Dana Dupuis

Listening Skills, Team Building, Virtual Collaboration, Virtual Presentations

How To Develop Listening Intelligence In Your Organization

by Dana Dupuis

After years of research and studying the latest scientific findings, we’ve established that listening is a trainable skill which if optimized, can significantly impact business outcomes.

by Dana Dupuis

Listening Skills

Mandel Launches Neuroscience-Based Listening Solution, The Listening Edge™

by Heather Muir

Mandel Communications, known globally for its presentation and conversations skills workshops, fills a major gap in the field of human communications training by announcing its new neuroscience-based, listening skills-building workshop, “The Listening Edge.” This innovative training is bolstered with a validated, proprietary, science-based personal listening assessment that accelerates this learning and its application on the job.

by Heather Muir

Communication Skills, Listening Skills, Virtual Presentations

Hosting a Virtual User Conference? Prepare Your Speakers to Succeed

by Kelly Reeves

If your 2020 user conference plans were impacted by the pandemic, you’re not alone. And if, like many, you’ve chosen to move forward by converting to a virtual conference, you’ll be relying more than ever on your speakers’ skills. Share these 8 tips with your virtual conference speakers to help them prepare to impress.

by Kelly Reeves

Event Preparation, Messaging Skills, Virtual Presentations

Experiencing Zoom Fatigue? It’s Not Just You. Four Ways to Eliminate the Exhaustion

by Heather Muir

As we continue to work in remote environments, virtual video meetings are keeping us connected and business moving forward. They’re also leaving us exhausted. The extra mental processing required to navigate screen-based interactions means even those accustomed to frequent meetings are experiencing the burnout. To restore and productivity, consider four alternatives for business communication that eliminate the screentime.

by Heather Muir

Digital Transformation, Online Communication Skills Training, Video, Virtual Presentations

3 Tips for Encouraging Collaboration in Your Virtual Meetings

by Heather Muir

As you and your teams navigate working remotely, we’re publishing tips and best practices for leading virtual meetings, presenting virtually and promoting remote team collaboration. For this week’s tips, here are 3 best practices for encouraging collaboration in your virtual meetings:

by Heather Muir

Change Management, Digital Transformation, Virtual Presentations

3 Simple Tips for Succeeding in Virtual Meetings

by Heather Muir

As you and your teams navigate working remotely, we’re publishing tips and best practices for leading virtual meetings, presenting virtually and collaborating on virtual teams. For this week’s tips, here are 3 best practices for improving virtual meeting experiences:

by Heather Muir

Change Management, Digital Transformation, Virtual Presentations

3 Tips for Engaging Teams in Virtual Meetings

by Heather Muir

As you and your teams navigate working remotely, we’re publishing tips and best practices for leading virtual meetings, presenting virtually, and collaborating on virtual teams. For this week’s tips, here are 3 best practices for engaging your teams in virtual meetings:

by Heather Muir

Change Management, Digital Transformation, Virtual Presentations

How to Make Virtual Meetings More Effective

by Heather Muir

As you and your teams navigate working remotely, we’re publishing weekly tips for leading virtual meetings. For this week’s tips, here are 3 best practices for optimizing your virtual meetings.

by Heather Muir

Change Management, Digital Transformation, Virtual Presentations

How Can We Make Socially-Distanced Collaboration Work?

by Brad Holst

It happened fast. One day you were meeting with your colleagues at the office. The next day you and everyone you work with are working in remote isolation from home. Whether you’re new to working remotely or an experienced veteran, we all need to raise our virtual collaboration game to not only make this new reality work, but to make it work really well. Read on to discover seven practical, high impact tactics you can implement right now to ensure the success of your virtual meetings.

by Brad Holst

Collaboration Skills, Hybrid Work, Virtual Collaboration

5 Mistakes to Avoid and Tips to Help Remote Teams Communicate Better

by Heather Muir

With travel restrictions, reduced in-person meetings, and canceled events, many organizations have employees working from home. For remote team members interested in brushing up on virtual communication skills, we’ve put together a list of helpful articles.

by Heather Muir

Business Transformation, Change Management, Communication Skills, Digital Transformation, Online Communication Skills Training, Virtual Presentations

Sustaining Your Training Strategies During Covid-19 Outbreak

by Heather Muir

The scope of the Coronavirus outbreak is changing rapidly, and the way organizations manage their training initiatives is changing just as quickly in response. Mandel is prepared for times like these and we’re here to help. We know organizations are putting significant thought into business continuity plans, and we’re standing-by to help our clients with the execution of these plans.

by Heather Muir

Business Transformation, Change Management, Virtual Presentations

Want to be a User Conference Hero? Follow These 5 Practical Speaker Tips

by Brad Holst

Customers coming to a user conference aren’t there for the fanfare, they’re there for the expertise. If you’re an expert speaking at a user conference, you’re highly knowledgeable and passionate about your topic, but you might not be an expert at speaking in front of an audience. Here are five practical tips that you can implement right away for any upcoming speaking event.

by Brad Holst

Presentation Skills

Empathy: The Secret Ingredient for Successful Business Meetings

by Brad Holst

Meetings are more effective when people aren’t distracted. If your team is being taken off course by unexpected emotions, empathy can help build the bridge between wasted time and productivity. Brad Holst shares three ways to increase meeting productivity with empathy in this week’s blog.

by Brad Holst

Communication Skills, Team Building

INSIGHTS

Mandel Concepts