INSIGHTS

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Sales professionals need a mix of soft skills to be successful. While rapport building is often considered the top sales skill, listening is the most critical skill for closing sales, and building long-term client relationships. Learn 3 crucial tips to closing sales, and why listening is the top sales skill of 2021.
Top Virtual Communication Mistakes – and How to Overcome Them in 2021!
With the beginning of the New Year, it’s the perfect time to address the virtual communication mistakes that have become common with so many of us working virtually this past year. Here are 3 of the most common mistakes when communicating virtually, and what you can do to overcome them.
Why appreciation matters
Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much? Discover why recognition is such a powerful tool for improving relationships and wellbeing in life—and at work. Learn how to (and how NOT to) express your appreciation to others.
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People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges. Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.
Virtual Meeting Producer Tips
In every virtual training workshop that Mandel delivers, we dedicate a Virtual Meeting Producer (or moderator or facilitator) to act as the Trainer’s co-pilot. A Virtual Producer manages the meeting platform functions and mitigates any technical challenges, allowing the Trainer to focus exclusively on the learning and development of the workshop participants. As someone who wears a virtual producer hat, here are 5 best practices to help you create engaging virtual meetings.
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As part of our research into listening intelligence, we’ve detected four distinct styles (or preferences) of how people listen. These four listening styles cover what individuals pay attention to as well as what they are likely to miss in any collaboration. Learn more about the 4 Listening Habits, and how listening impacts both the well-being and productivity of your virtual teams.
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Mandel Communications, known globally for its presentation and conversations skills workshops, fills a major gap in the field of human communications training by announcing its new neuroscience-based, listening skills-building workshop, “The Listening Edge.” This innovative training is bolstered with a validated, proprietary, science-based personal listening assessment that accelerates this learning and its application on the job.
Laptop, school and books on table. Online school, e-learning concept
If your 2020 user conference plans were impacted by the pandemic, you’re not alone. And if, like many, you’ve chosen to move forward by converting to a virtual conference, you’ll be relying more than ever on your speakers’ skills. Share these 8 tips with your virtual conference speakers to help them prepare to impress.
Click to Read Blog: Experiencing Zoom Fatigue? It’s Not Just You. Four Ways to Eliminate the Exhaustion
As we continue to work in remote environments, virtual video meetings are keeping us connected and business moving forward. They’re also leaving us exhausted. The extra mental processing required to navigate screen-based interactions means even those accustomed to frequent meetings are experiencing the burnout. To restore and productivity, consider four alternatives for business communication that eliminate the screentime.
Click to read blog: 3 Tips for Encouraging Collaboration in Your Virtual Meetings
As you and your teams navigate working remotely, we’re publishing tips and best practices for leading virtual meetings, presenting virtually and promoting remote team collaboration. For this week’s tips, here are 3 best practices for encouraging collaboration in your virtual meetings:
Read on to discover seven practical, high impact tactics you can implement right now to ensure the success of your virtual meetings.
It happened fast. One day you were meeting with your colleagues at the office. The next day you and everyone you work with are working in remote isolation from home. Whether you’re new to working remotely or an experienced veteran, we all need to raise our virtual collaboration game to not only make this new reality work, but to make it work really well. Read on to discover seven practical, high impact tactics you can implement right now to ensure the success of your virtual meetings.
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With travel restrictions, reduced in-person meetings, and canceled events, many organizations have employees working from home. For remote team members interested in brushing up on virtual communication skills, we’ve put together a list of helpful articles.
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The scope of the Coronavirus outbreak is changing rapidly, and the way organizations manage their training initiatives is changing just as quickly in response. Mandel is prepared for times like these and we’re here to help. We know organizations are putting significant thought into business continuity plans, and we’re standing-by to help our clients with the execution of these plans.
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Customers coming to a user conference aren’t there for the fanfare, they’re there for the expertise. If you’re an expert speaking at a user conference, you’re highly knowledgeable and passionate about your topic, but you might not be an expert at speaking in front of an audience. Here are five practical tips that you can implement right away for any upcoming speaking event.