Training Services

Think & Speak for Results for Technical Professionals™

About This Program
The success of your best thinking and hard work is often determined by your ability to present your ideas effectively. And, what you say is every bit as important as how you say it. To win consistently, you must be masterful at both.  

Master the art and science of communicating technical information to non-technical people. Learn how to plan, create, and deliver technical and data-rich information (face-to-face or virtually) with confidence, credibility, clarity, and ease.

Face-to-Face with Instructor Max Participants: 12
2 Days

Why This Program
Technical professionals who possess strong presentation skills can help advance great ideas, move a sale forward, strengthen customer relationships, and accelerate important internal initiatives.

However, when a presenter’s content is technically dense or highly complicated, audience attention wanders and understanding evaporates.

Learn To
  • Set goals for your presentation
  • Understand and anticipate audience needs 
  • Organize content into a clear, audience-centric flow
  • Adapt content to your audience – whether technical or non-technical
  • Create a listener-focused opening to your presentation
  • Link to audience care-abouts throughout your presentation
  • Use color spots to enhance retention of your message
  • Master a balanced posture to increase confidence
  • Uses pauses to gather thoughts and make a point
  • Use eye contact to connect and build trust
  • Move with purpose to engage listeners
  • Use gestures for emphasis
  • Create interest using vocal and facial animation
  • Use visuals to enhance engagement
  • Encourage audience interaction
  • Ask-thought provoking questions to uncover needs
  • Handle challenging questions from audience members
  • Close with a strong call to action
  • Communicate complex or technical information with clarity
  • Gain respect for your ideas 
  • Build better relationships
  • Improve your organization's or team's productivity
  • Adopt new ideas and technology more quickly

Mandel Tools
  • Presentation Planner: A tool to help you gather info about your audience and what's important to them
  • Mandel BLUEPRINT®: A framework for structuring your opening, main points, and closing
  • ARM™ (Align, Respond, Maintain): A model for handling tough questions and objections
  • Self-Coaching Worksheet: A checklist for tracking feedback − your own and others' − on your skill development
  • Virtual Presentation Skills Tips: Best practices for presenting in a virtual environment
Instructional Approach
  • Based on learn-by-doing activities that produce skills that stick.
  • Designed to bridge the gap between knowing what to do and how to do it
  • Linked to your organization’s current business issues, initiatives, and goals
  • Focused on real world performance improvement and on-the-job application
  • Enlivened by built-in practice sessions
  • Supported by expert, individualized, in-the-moment coaching
  • Enriched by immediate videotaped feedback

Other Courses We Suggest


Featured Case Study

Read More
Enter your email address to get the latest insights and news from Mandel.

Featured video:
Customer Insight
How BMC Software Arms Its Sales Team for More Profitable Selling

Introduction to Presentation Skills

Three Principles to Win Executive Approval

Three Keys to Influencing Others

The Voice of the C-Suite Customer In Appreciation of Mandel
Jason Andrew of BMC Software, Inc.

View All Videos

About Mandel

Mandel Communications is a global consulting and training services firm that has helped 100,000+ professionals from more than 500 companies in 55 countries develop Moment of Truth Communication and Selling Skills.
Site Search