Think & Speak for Results for Technical Professionals™
About This ProgramThe success of your best thinking and hard work is often determined by your ability to present your ideas effectively. And, what you say is every bit as important as how you say it. To win consistently, you must be masterful at both.
Master the art and science of communicating technical information to non-technical people. Learn how to plan, create, and deliver technical and data-rich information (face-to-face or virtually) with confidence, credibility, clarity, and ease.
Why This ProgramTechnical professionals who possess strong presentation skills can help advance great ideas, move a sale forward, strengthen customer relationships, and accelerate important internal initiatives.
However, when a presenter’s content is technically dense or highly complicated, audience attention wanders and understanding evaporates.
- Set goals for your presentation
- Understand and anticipate audience needs
- Organize content into a clear, audience-centric flow
- Adapt content to your audience – whether technical or non-technical
- Create a listener-focused opening to your presentation
- Link to audience care-abouts throughout your presentation
- Use color spots to enhance retention of your message
- Master a balanced posture to increase confidence
- Uses pauses to gather thoughts and make a point
- Use eye contact to connect and build trust
- Move with purpose to engage listeners
- Use gestures for emphasis
- Create interest using vocal and facial animation
- Use visuals to enhance engagement
- Encourage audience interaction
- Ask-thought provoking questions to uncover needs
- Handle challenging questions from audience members
- Close with a strong call to action
- Presentation Planner: A tool to help you gather info about your audience and what's important to them
- Mandel BLUEPRINT®: A framework for structuring your opening, main points, and closing
- ARM™ (Align, Respond, Maintain): A model for handling tough questions and objections
- Self-Coaching Worksheet: A checklist for tracking feedback − your own and others' − on your skill development
- Virtual Presentation Skills Tips: Best practices for presenting in a virtual environment
- Based on learn-by-doing activities that produce skills that stick.
- Designed to bridge the gap between knowing what to do and how to do it
- Linked to your organization’s current business issues, initiatives, and goals
- Focused on real world performance improvement and on-the-job application
- Enlivened by built-in practice sessions
- Supported by expert, individualized, in-the-moment coaching
- Enriched by immediate videotaped feedback
Featured Case Study