In his 30-plus years as a communications coach and trainer, Steve Mandel says there are two concerns Fortune 500 executives raise again and again about how people communicate with them. He shares what those concerns are and how they directly correlate to steps you can take to become a more skilled, confident, and highly competent executive communicator.
Note to our readers: This is an edited version of a blog post originally published on April 3, 2014.
What characteristic do we prize most in the people with whom we interact? Learn how our perception of this trait is influenced by communication skills.
Everyone has had to answer tough questions in their careers. Questions that challenge your ideas and opinions – perhaps even your credibility. How you respond to tough questions can make or break your relationship with listeners. Here's how to handle tough questions, while staying calm, cool, and collected.
Millennials have surpassed Gen X to become the largest segment of the American workforce. Every company seeking to accelerate its performance needs to figure out how to engage and motivate this critical pool of talent. So, what is it Millennials want? And, how will you give it to them?